NICOLE ROSARIO
Loss Mitigation Associate
Wichita,KS
Summary
Qualified Resolution Specialist with 10+ years of experience resolving errors and communicating with business partners. Detail-oriented professional recognized by peers for my effective creative thinking and analytical skills.
Overview
14
14
years of professional experience
Work History
Account Rep III and Loss Mitigation Associate
Meritrust Credit Union
05.2017 - Current
- Handling office scheduling and maintaining notes for deadlines, motions, and other important dates
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes
- Created profitable and efficient solutions
- Explained very technical financial information to members in easy-to-understand language
- Checked general ledger entries to increase accuracy, preventing errors and identifying adjustments
- Manage member relations through communication and helpful interactions
- Trained and mentored coworkers on customer service strategies and techniques
- Worked both independently and collaboratively in fast-paced environments
- Reviewed documents and data to identify trends and patterns
- Build and maintain effective business communications
Back Office Assistant
Cox Communications
02.2011 - 05.2017
- Provided clerical support to company employees by copying, faxing, and filing documents
- Routed business correspondence, documents and messages to correct department and staff members
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency
- Created purchase orders and tracked invoices to avoid missed or delayed shipments
- Maintained and updated office records, both digital and physical
- Collaborated with various departments to complete assigned tasks
- Managed daily data entry and kept clerical information accurate and up to date
Education
Pursuing - Business And Human Resource Management
Wichita State University
Wichita, KS 05.2001 -
Skills
Goal oriented
Timeline
Account Rep III and Loss Mitigation Associate
Meritrust Credit Union
05.2017 - Current
Back Office Assistant
Cox Communications
02.2011 - 05.2017
Pursuing - Business And Human Resource Management
Wichita State University
05.2001 -
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