Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Rye-Kirova

Eugene

Summary

Results-driven Call Center Sales Representative known for high productivity and efficient task completion. Specialize in customer relationship building, conflict resolution, and upselling techniques. Working in communication, active listening, and adaptability to thrive in fast-paced environments. Committed to achieving sales targets while maintaining exceptional service standards.

Overview

2
2
years of professional experience
2024
2024
years of post-secondary education

Work History

Call Center Sales Representative

2020 tax resolution
Broomfield
07.2025 - 09.2025
  • Managed inbound sales calls and provided information to customers.
  • working in an positive, uplifting community
  • Commuting early hours to work
  • Evolving my skills in regarded to tax resolution and dealing with people’s situations

Cashier/Food prep

Hawaiian Time
Boulder
10.2024 - 05.2025

Hostess/Server/Assistant Food Runner

Windfall Brewery
Westminster
05.2024 - 09.2024

Working front of house, Bussing tables, Serving Customers, Overall gaining customer service skills Warmly welcomed guests, efficiently managed reservations, and ensured smooth dining experiences. Demonstrated exceptional multitasking skills in a fast-paced environment.

Barista

Capital One Cafe
Boulder
12.2023 - 07.2024

Many opportunities have me a chance to get to know my staff, have the ability to work in a fast pace environment Crafted artisanal beverages, ensuring customer satisfaction. Maintained a clean, welcoming environment. Collaborated with team to maintain operations and reduce wait times.

Education

Fairview High School
Boulder, CO

Skills

  • Tax resolution strategies
  • Team collaboration
  • Conflict resolution
  • Time management
  • Data entry
  • Call handling
  • Script use
  • Sales pitches
  • Excellent communication
  • Team leadership
  • Communication skills
  • Client retention strategies
  • Attention to detail
  • Quick thinking

Timeline

Call Center Sales Representative

2020 tax resolution
07.2025 - 09.2025

Cashier/Food prep

Hawaiian Time
10.2024 - 05.2025

Hostess/Server/Assistant Food Runner

Windfall Brewery
05.2024 - 09.2024

Barista

Capital One Cafe
12.2023 - 07.2024

Fairview High School
Nicole Rye-Kirova