Nicole Shaw
Burlington,VT
Summary
Dynamic recent graduate with a degree in Psychology and a minor in Business, ready to learn and eager to contribute enthusiasm to an entry-level position that promises immersive hands-on experiences. Known for an energetic and personable demeanor, bringing a natural affinity for collaboration and a genuine passion for delivering exceptional customer service. Possessing a solid foundation in organizational behavior, sales, financial accounting, and marketing, I am poised to make a positive impact and thrive in a dynamic work environment.
Overview
12
12
years of professional experience
Work History
Server
Pascolos Ristorante
05.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Barnyard Wood Fired Pizza
06.2022 - 05.2023
- Took orders and served customers, cleared tables, and assisted other servers when needed
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Host
Rira & Whiskey Room
06.2021 - 09.2021
- Greeted customers upon arrival, cleared tables, and assisted servers when needed
Front End Checker/ Multi Purpose Clerk
Safeway Inc.
09.2020 - 05.2021
- Duties included personal grocery checkout, managing 4 self checkout machines, assisting management with a variety of tasks including personal sales, customer service, organization and sanitation
Babysitting
01.2012 - 01.2021
- Worked short term with multiple families as well as long term babysitting gigs
Assistant / Filing Clerk
Law Office of Jeffrey M Greenberg
11.2018 - 06.2019
- Duties included filing lawsuits, organizing workspaces and assisting employees in various ways
Front Desk Representative
Jewish Community Center
01.2018 - 05.2018
- Duties included greeting members, answering questions, and signing members into the gym
- Transcribed phone messages and relayed to appropriate personnel.
Food Sales
Outside Lands Festival
01.2018 - 05.2018
- Duties included taking orders, receiving payments, and serving food during outside lands
Education
Psychology Major -
University of Vermont
01.2024
Business Minor - undefined
University of Vermont
01.2024
undefined
Sacred Heart Cathedral Prep
05.2019
Skills
- Problem-Solving
- Communication
- Conflict Resolution
- Leadership
- Customer Service
- Teamwork
- Confidence
- Employee Relations
- Accounting and bookkeeping
- Sales proficiency
Awards
- Recognized and Rewarded by CEO of Albertsons Company
- Dean's List- UVM 2022, 2023
- Hosted SHC Homecoming Rally
- Choral Arts Distinctions Award
- High School Academic Award
- Athletic Academic Award
Timeline
Server
Pascolos Ristorante
05.2023 - Current
Server
Barnyard Wood Fired Pizza
06.2022 - 05.2023
Host
Rira & Whiskey Room
06.2021 - 09.2021
Front End Checker/ Multi Purpose Clerk
Safeway Inc.
09.2020 - 05.2021
Assistant / Filing Clerk
Law Office of Jeffrey M Greenberg
11.2018 - 06.2019
Front Desk Representative
Jewish Community Center
01.2018 - 05.2018
Food Sales
Outside Lands Festival
01.2018 - 05.2018
Babysitting
01.2012 - 01.2021
Psychology Major -
University of Vermont
Business Minor - undefined
University of Vermont
undefined
Sacred Heart Cathedral Prep
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