Nicole Simpanen
Scituate ,RI
Summary
Dynamic customer service professional with extensive experience in delivering exceptional guest satisfaction. Proven ability to anticipate needs and resolve issues promptly, fostering a welcoming environment that enhances the overall customer experience. Committed to maintaining high standards of service excellence while adapting to diverse clientele. Passionate about creating memorable interactions that drive loyalty and repeat business.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Waitress
Corner Bistro
North Scituate, RI
2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Granite Farm
North Scituate, RI
2021 - 2024
Assisted customers efficiently.
Performed thorough cleaning tasks.
Managed cash transactions efficiently.
Assistant Manager
Newport Creamery
RI
10.2014 - 10.2021
- Inventory
- Scheduling
- Orientation
- Completing ordering
- Putting orders away
- Maintaining the flow of a restaurant
- Cleaning
- Cash handling
- Using a computer
Waitress
Newport Creamery
03.2010 - 10.2021
- Customer Service
- Cleaning
- Cash Handling
Education
Diploma - undefined
Scituate High School
Skills
- Cash Handling
- Inventory
- Management
- Scheduling
- Training
- Customer Service
- Server
- Organizational Skills
- Employee Orientation
- Interviewing
- Retail Management
- Assistant Manager Experience
- Microsoft Office
Certification
Teacher Assistant
Additional Information
Reliable and dependable. Excellent customer service skills. Experience with handling cash. Proficient on a computer.
Timeline
Assistant Manager
Newport Creamery
10.2014 - 10.2021
Waitress
Newport Creamery
03.2010 - 10.2021
Diploma - undefined
Scituate High School
Waitress
Corner Bistro
2024 - Current
Waitress
Granite Farm
2021 - 2024