Nicole Smith
Holland,MI
Summary
Experienced production leader knowledgeable about food and retail practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance.
Overview
12
12
years of professional experience
Work History
Area Supervisor
Ross
06.2023 - Current
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Planned sequence of operations and established schedule.
Assistant Store Manager
Doller General
02.2021 - 06.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Owner
47th Street Pizzeira
10.2011 - 07.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Education
High School Diploma -
Zeeland West High School
Zeeland, MIAssociate of Arts - Design And Visual Communications
ITT Technical Institute - Indianapolis
Byron Center, MI2010
Skills
- Sales Tracking
- Supply Chain Distribution
- Continuous Improvements
- Equipment Inspection
- Safety Management
Timeline
Area Supervisor
Ross
06.2023 - Current
Assistant Store Manager
Doller General
02.2021 - 06.2023
Owner
47th Street Pizzeira
10.2011 - 07.2022
High School Diploma -
Zeeland West High School
Associate of Arts - Design And Visual Communications
ITT Technical Institute - Indianapolis
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