Nicole Smith
Chandler,AZ
Summary
Driven Pharmacy Technician with 22 years experience and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to help team achieve company goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Express Scripts Inc
12.2009 - Current
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Entered and processed patients' prescriptions into internal system.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Coordinated verification and filling of more than 1000 daily prescriptions in high-volume mail order pharmacy environment.
Pharmacy Technician
Omnicare
10.2003 - 12.2009
- Collaborated with pharmacists to provide high-quality patient care and tailored medications.
- Improved customer satisfaction by providing timely, accurate, and personalized compounded prescriptions.
- Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
- Consistently maintained a high level of attention to detail when calculating compound ratios for individualized therapies prescribed by healthcare providers.
- Demonstrated expertise in aseptic technique while working within cleanroom environments to maintain product integrity.
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
- Established and maintained strong relationships with external vendors, ensuring smooth operations within the department.
- Collaborated with healthcare professionals to ensure accurate documentation of patient conditions and treatments.
Education
No Degree - Clinical Research Coordinator
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ12.2014
Bachelor of Science - Applied Biological Science
Arizona State University
Mesa, AZ05.2005
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Medication Dispensing
- Pharmacy Ethics
- Pharmacy and customer records management
- Pharmaceutical Calculations
- Prescription Interpretation
- Regulatory Compliance
- Good Clinical Practices
- Documentation Management
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician
Timeline
Pharmacy Technician
Express Scripts Inc
12.2009 - Current
Pharmacy Technician
Omnicare
10.2003 - 12.2009
No Degree - Clinical Research Coordinator
Maricopa Community Colleges - Gateway Community College
Bachelor of Science - Applied Biological Science
Arizona State University
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