Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Snook

Stevensville,MI

Summary

Driven professional with a proven track record at SalonCentric, enhancing store visual appeal and fostering customer loyalty through exceptional service and relationship building. Skilled in merchandising and sales, with a knack for problem-solving and teamwork. Demonstrated ability to exceed sales goals, ensuring positive customer engagement and satisfaction.

Overview

31
31
years of professional experience

Work History

Sales Associate

SalonCentric
Saint Joseph, MI
06.2017 - Current
  • Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Unpack and organize incoming shipments in a timely manner.
  • Pack and ship outgoing orders with care and an attention to details.
  • Help with upcoming months schedule.
  • Act as the stores Visual lead, including new planograms, store mapping and monthly visual updates.

Hairstylist

Self Employed
Saint Joseph, MI
10.1993 - 01.2024
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Answered telephone calls to provide information and schedule new appointments.
  • Recommended products for clients based on individual needs.
  • Checked in with clients to confirm comfort throughout appointments and services.
  • Increased client satisfaction by providing excellent customer service.
  • Prepared tax documents and maintained my own schedules and bookkeeping

Education

Cosmetology -

Saint Joseph Beauty College
Saint Joseph, MI
10.1993

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Customer Needs Assessment
  • Product Sales
  • Merchandising knowledge
  • Sales Goals Attainment
  • Reliable and Responsible
  • Positive Customer Engagement

Timeline

Sales Associate

SalonCentric
06.2017 - Current

Hairstylist

Self Employed
10.1993 - 01.2024

Cosmetology -

Saint Joseph Beauty College
Nicole Snook