Nicole Soria
Sioux Falls,SD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude looking for a new challenge. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Patient Support Specialist
KCI/3M
08.2014 - Current
- Round in acute care settings to review current patients utilizing 3M/KCI equipment and determine their need to transition to home with durable medical equipment.
- Work with Material Management to maintain correct level of assets and ensure all assets are accounted for and correctly stored.
- Provide in-services and training to facility staff to ensure proper placement and use of products.
- Provide guidance and continual support with the order process to help differentiate 3M from other companies.
- Collaborate with other medical staff to achieve high level of patient safety and care.
Veterinary Technician
Veterinary Emergency Hospital
05.2004 - Current
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Answered owner animal health questions and advised on best care practices.
Secondary English Educator
Tea Area School District
08.2010 - 05.2014
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student's progress and provided feedback to improve performance and establish academic success.
- Prepared and implemented lesson plans covering required course topics.
- Designed and implemented assessments to measure student progress in English language learning.
- Participated in professional development opportunities to stay current on teaching best practices and enhance educator skills.
Education
Bachelor of Science - English Education
Dakota State University
Madison, South Dakota12.2008
Skills
- Customer Needs Assessments
- Customer Experience
- Medical Inventory Management
- Customer Accounts Management
- Patient Data Management Systems
- Patient Health Information Access
- Business Development Understanding
- Critical Thinking
- Managing Multiple Tasks
- Document Control
Accomplishments
- Received 110% Club award from KCI for YTD sales numbers
- Received Bravo award from 3M after being nominated by colleague
- Nominated to be a Field Sales Trainer, resulting in training a number of new employees
Timeline
Patient Support Specialist
KCI/3M
08.2014 - Current
Secondary English Educator
Tea Area School District
08.2010 - 05.2014
Veterinary Technician
Veterinary Emergency Hospital
05.2004 - Current
Bachelor of Science - English Education
Dakota State University
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