Accomplished Bartender with a proven track record at enhancing customer satisfaction and loyalty through exceptional service and expert knowledge of liquor, beer, and wine. Demonstrates strong multitasking abilities and an engaging personality, significantly increasing repeat customer numbers. Specializes in creating a welcoming atmosphere and efficiently managing bar inventory.
Hi, I’m
Nicole Spithogiannis
Bartender
North Arlington,NJ
Summary
Overview
12
years of professional experience
Work History
Maggies Town Tavern
Bartender
11.2018 - 08.2024
Job overview
- Obtained cash bank and stocked service bar to prepare for operation.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Built relationships with vendors to manage orders and negotiate costs.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Satis Bistro
Bartender
09.2016 - 07.2018
Job overview
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Kilroys
Bartender
03.2016 - 10.2017
Job overview
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bella Napoli
Bartender
03.2012 - 12.2016
Job overview
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Maintained impeccably clean, attractive and well-stocked bar area.
Skills
- Engaging personality
- Hospitality service expertise
- Honest and Dependable
- Vendor Management
- Creative Mixology
- Customer service expertise
- Liquor, beer, and wine knowledge
Timeline
Bartender
Maggies Town Tavern
11.2018 - 08.2024
Bartender
Satis Bistro
09.2016 - 07.2018
Bartender
Kilroys
03.2016 - 10.2017
Bartender
Bella Napoli
03.2012 - 12.2016
References
References
Robert Medina
General Manager
Tio taco and Tequila
Clifton, Nj
201-233-2112
Salvatore Siconolifi
Owner
Bella Napoli
Bloomfield, NJ
973-592-1281
Naz Husenaj
Owner
Cara Mia
Millburn, NJ
908-868-8786
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