Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Nicole Stepien

Bristol

Summary

Dynamic Event Operations Coordinator at Waterford with a proven track record in managing large-scale events and enhancing client relations. Expert in Salesforce CRM and adept at creating impactful promotional materials. Recognized for exceptional problem-solving abilities and maintaining composure under pressure, ensuring seamless event execution and client satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities.

Overview

3
3
years of professional experience

Work History

Event Operations Coordinator

Waterford
Hartford
05.2022 - Current
  • Developed promotional materials, including flyers and banners, for effective advertising campaigns.
  • Coordinated medium to large events at the convention center with precision.
  • Managed event logistics, covering venue arrangements, lodging, expenses, and catering services.
  • Handled client inquiries via phone to ensure seamless event execution.
  • Assisted in managing accounts payable and receivable processes efficiently.
  • Maintained marquee advertisements to promote upcoming events effectively.
  • Utilized Salesforce to oversee event records and generate comprehensive packets.
  • Demonstrated strong problem-solving skills under pressure while multitasking.
  • Coordinated production of branded materials, name badges, banners, and giveaways.
  • Ensured consistent branding across all event touchpoints, from digital assets to printed materials.
  • Develop project timelines, and communicate key milestones to cross-functional teams.

Education

Some College (No Degree) - Business Management

Tunxis Community College
Farmington, CT

Skills

  • Customer relations and retention
  • Event services and activities
  • Guest registration
  • Salesforce CRM
  • Proficient in Microsoft Word, Excel, PowerPoint, Canva, Microsoft Teams, Outlook, and Salesforce
  • Client communication
  • Promotional materials
  • Used Watchfire and Launchpad Daktronics to ensure event-related web pages met accessibility and compliance standards
  • Adaptable and calm under pressure
  • Excellent time management and organizational abilities

Languages

Polish
Native/ Bilingual

References

References available upon request.

Timeline

Event Operations Coordinator

Waterford
05.2022 - Current

Some College (No Degree) - Business Management

Tunxis Community College

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