Summary
Overview
Work History
Education
Skills
Languages
References
Education and Training
Timeline

Nicole Stepien

Waterford
Bristol
Nicole Stepien
1
Language
4
years of professional experience

Dynamic Event Operations Coordinator at Waterford with a proven track record in managing large-scale events and enhancing client relations. Expert in Salesforce CRM and adept at creating impactful promotional materials. Recognized for exceptional problem-solving abilities and maintaining composure under pressure, ensuring seamless event execution and client satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities.

Results-driven event operations professional with strong background in planning, coordinating, and executing high-impact events. Adept at fostering team collaboration and adapting to shifting priorities. Skilled in logistics management, vendor negotiations, and client relations, ensuring seamless event delivery. Known for reliability, effective communication, and strategic problem-solving.

Work History

Event Operations Coordinator

4 Years 3 Months
Waterford | 05.2022 - Current
  • Developed promotional materials, including flyers and banners, for effective advertising campaigns.
  • Coordinated medium to large events at the convention center with precision.
  • Managed event logistics, covering venue arrangements, lodging, expenses, and catering services.
  • Handled client inquiries via phone to ensure seamless event execution.
  • Assisted in managing accounts payable and receivable processes efficiently.
  • Maintained marquee advertisements to promote upcoming events effectively.
  • Utilized Salesforce to oversee event records and generate comprehensive packets.
  • Demonstrated strong problem-solving skills under pressure while multitasking.
  • Coordinated production of branded materials, name badges, banners, and giveaways.
  • Ensured consistent branding across all event touchpoints, from digital assets to printed materials.
  • Develop project timelines, and communicate key milestones to cross-functional teams.

Education

Associates Business Administration - Business Administration

Tunxis Community College | Farmington, CT | 07.2026

Skills

Customer relations and retention
Event services and activities
Guest registration
Salesforce CRM
Proficient in Microsoft Word
Excel
PowerPoint
Canva
Microsoft Teams
Outlook
and Salesforce
Client communication
Promotional materials
Used Watchfire and Launchpad Daktronics to ensure event-related web pages met accessibility and compliance standards
Adaptable and calm under pressure
Excellent time management and organizational abilities
Customer service
Time management
Attention to detail
Adaptability and flexibility

Languages

Polish
Native/ Bilingual

References

References available upon request.

Education and Training

true,other

Timeline

Event Operations Coordinator

Waterford
05.2022 - CurrentRead More

Tunxis Community College

Associates Business Administration from Business Administration
Read More
Nicole Stepien