Nicole Stewart
Tullahoma,TN
Summary
Dynamic leader with a proven track record at Chick-fil-A, excelling in team development and customer service. Skilled in inventory management and fostering collaboration, I implemented innovative solutions that enhanced productivity and boosted employee engagement. Committed to maintaining high standards of safety and service, driving business growth through exceptional team performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Burger King
Tullahoma, TN
04.2025 - 09.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Director
Chick-fil-A
Tullahoma, TN
10.2020 - 04.2025
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Oversaw daily operations to maintain store cleanliness and organization.
- Implemented staff training programs to elevate service standards and knowledge.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Penn Foster High School
RemoteSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Recruiting and interviewing
- Sales growth
- Schedule oversight
- Multitasking and organization
- Team collaboration
- Adaptability and flexibility
- Verbal and written communication
- Inventory management
- Sales forecasting
- Closing oversight
- Computer skills
- Active listening
- Professional and courteous
Languages
English
Timeline
Assistant Manager
Burger King
04.2025 - 09.2025
Director
Chick-fil-A
10.2020 - 04.2025
High School Diploma -
Penn Foster High School