Overview
Work History
Education
Skills
Timeline
Generic

Nicole Stoumile

Columbus,OH

Overview

7
7
years of professional experience

Work History

Store Manager

United Dairy Farmers
Columbus, Ohio
05.2018 - Current
  • Recruited, trained and supervised new employees.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed daily store operations, including paperwork, cash handling, and change orders.
  • Managed inventory by stocking and ordering products to ensure optimal store conditions.
  • Ensured compliance with safety regulations and company policies.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Updated and maintained store signage and displays.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

District Supervisor

United Dairy Farmers
Columbus, Ohio
10.2022 - 07.2023
  • Supervised 7-8 stores, managing a team of 75-100 employees.
  • Managed cash handling, scheduling, hiring, learning and development, and payroll processes to maintain operational excellence.
  • Ensured compliance with applicable laws and regulations pertaining to safety, health, employment, labor relations.
  • Conducted periodic reviews of store staff to evaluate their ability to meet customer service standards.
  • Organized regular meetings with store managers to analyze performance metrics and identify areas of improvement.
  • Resolved conflicts between employees or customers at any store location within the district.
  • Trained new store managers on operational procedures specific to their location.
  • Reviewed customer complaints to determine appropriate methods for resolution.
  • Monitored daily operations of assigned district locations to ensure compliance with company policies and procedures.
  • Recruited and trained new employees to meet job requirements.
  • Directed and supervised staff performance.
  • Negotiated contracts with vendors for products, services, and supplies needed by the district stores.
  • Established ambitious goals for employees to promote achievement and surpass business targets.

Education

High School Diploma -

Focus North High School
Ohio
06-2012

Skills

  • Promotional planning
  • Store operations oversight
  • Operational budgeting
  • Hourly shift management
  • Personnel development
  • Outstanding communication skills
  • Multitasking
  • Problem-solving
  • Bank and safe deposits
  • Store opening and closing
  • Performance reviews
  • Team development
  • Operations oversight
  • Strategic planning
  • Loss prevention procedures
  • Customer service management

Timeline

District Supervisor

United Dairy Farmers
10.2022 - 07.2023

Store Manager

United Dairy Farmers
05.2018 - Current

High School Diploma -

Focus North High School

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Nicole Stoumile