Nicole Swain-Brown
Montgomery,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Social Caseworker
Orange County Department of Social Services
Goshen, NY
09.2007 - Current
- Evaluated and addressed individual client needs and concerns.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
- Maintained and developed community relationships to support various client referrals.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.
- Facilitated frequent family conferences to discuss case plans in detail and discuss goals.
- Visited clients at residences to assist courts with custody decisions and conduct home study assessments.
Education
Bachelor of Arts - Social Work
Lehman College of The City University of New York
The Bronx, NY12.2004
Associate of Arts - Human Services
Bronx Community College of The City University of New York
The Bronx, NY05.1999
Skills
- Case Documentation
- Client Advocacy
- Referral Coordination
- Experience With At-Risk Youth
Timeline
Social Caseworker
Orange County Department of Social Services
09.2007 - Current
Bachelor of Arts - Social Work
Lehman College of The City University of New York
Associate of Arts - Human Services
Bronx Community College of The City University of New York
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