Results-oriented Claim Business Process Consultant at United Healthcare, specializing in problem-solving and data analysis. Demonstrates success in optimizing operational efficiency and addressing intricate claims challenges. Proficient in stakeholder engagement and leveraging Power BI for actionable insights, driving enhanced financial performance and client satisfaction.
Achieved measurable improvements in claim handling through resolution of provider issues.
Facilitated system updates to significantly boost operational efficiency.
Collaborated with cross-functional teams to implement effective solutions, enhancing provider relations.
Led provider meetings to ensure clear communication and comprehensive education.
Exceeded resolution metrics by demonstrating strong analytical problem-solving skills.