NICOLE TAY
West Valley City,UT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Well performance in stressful and demanding situations, willing to learn and highly adaptable for new environments. Safety-conscious with a strong work ethic and maintaining a clean and organized workspace.
Overview
3
3
years of professional experience
Work History
Server
Tucanos Brazillian Grill
Salt Lake, UT
08.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
Receptionist
State Farm
Salt Lake, UT
03.2024 - 12.2024
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Scheduled appointments for clients, customers, and other visitors.
- Compiled data from various sources into organized reports for management review.
- Performed data entry tasks into various computer systems accurately and promptly.
Host
Rodizio Grill
Salt Lake, UT
12.2021 - 12.2023
- Provided excellent customer service by anticipating customer needs.
- Contributed to team efforts by accomplishing related tasks as needed.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided customers with accurate wait times and monitored waiting list.
- Took reservations over phone and in person.
- Answered telephone to provide dining information and take reservations.
Education
Psychology
Salt Lake Community College
Salt Lake City, UTSkills
- Team member support
- Customer service
- Performance improvement
- Multi-line phone system operation
- Positive and professional
- Office management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Full Professional
Timeline
Server
Tucanos Brazillian Grill
08.2024 - Current
Receptionist
State Farm
03.2024 - 12.2024
Host
Rodizio Grill
12.2021 - 12.2023
Psychology
Salt Lake Community College
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