Nicole Thomas
Milwaukee,WI
Summary
Professional Secretary with over 6 years of experience managing daily administrative support tasks and operations in customer service. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Driven and resourceful administrative professional with 6+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
5
5
years of professional experience
Work History
Secretary
Milwaukee Public Schools, MPS
Milwaukee, WI
01.2017 - 08.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
- Offered technical support and troubleshot issues to enhance office productivity.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Screened visitors and issued badges to maintain safety and security.
- Handled daily scheduling tasks and provided administrative support for entire department.
Education
High School Diploma -
Nova High School
2320 W Burleigh06.2009
Skills
- Document and File Management
- Multi-Line Telephone Systems
- Ease with Computers and Technology
- Judgment and Decision Making
- Strong Organizational Skills
- Appointment Coordination
- Task Prioritization
- Office Equipment Operation
Timeline
Secretary
Milwaukee Public Schools, MPS
01.2017 - 08.2021
High School Diploma -
Nova High School
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