Hi, I’m
Nicole Tisinger
Virginia Beach,VA
Summary
Dynamic and results-oriented professional with experience at Lapetite Daycare and Working from home with DoorDash. Excelled in building strong relationships and managing classroom behavior, alongside resolving customer inquiries with empathy. Skilled in computer systems and classroom management, demonstrating a balance of critical thinking and customer service. Achieved positive outcomes through effective communication and problem-solving abilities.
Overview
4
years of professional experience
Work History
Lapetite Daycare
Teacher
04.2021 - Current
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
DoorDash
Work From Home Agent
05.2023 - 12.2024
Job overview
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
- Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
- Resolved customer inquiries and complaints from multiple channels with moderate supervision.
- Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
- Established rapport with customers through active listening skills, empathy, and understanding of their needs or concerns.
Education
Centura College, Virginia Beach
Associate Of Occupational Studies from Medical Assisting
05.2015
Skills
- Phone etiquette
- Goal oriented
- Call handling
- Customer service
- Computer skills
- Typing speed
- Relationship building
- Critical thinking
- Classroom management
Timeline
Work From Home Agent
DoorDash
05.2023 - 12.2024
Teacher
Lapetite Daycare
04.2021 - Current
Centura College
Associate Of Occupational Studies from Medical Assisting
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