Nicole Torres
Ocala
Summary
Motivated individual with hands-on experience in customer service and team leadership. Engages with customers effectively, addresses inquiries, and assists in training peers, demonstrating a solid foundation for roles in human services. Eager to apply psychological insights in real-world settings.
Overview
1
1
year of professional experience
Work History
Sales Associate Supervisor
Marshalls
Ocala, FL
11.2025 - Current
- Assisted in training new sales associates on customer service protocols and store procedures.
- Coordinated daily operational tasks to enhance overall store efficiency and productivity.
- Monitored inventory levels, ensuring stock availability and accurate product displays.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Supported management in executing promotional events to drive sales growth.
- Evaluated employee performance, offering constructive feedback to foster professional development.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
Education
Associate of Science - Psychology
College of Central Florida
Ocala, FL05-2029
Skills
- Brand awareness
- Strong leadership
- Sales processes
- Relationship building
- Positive and upbeat
- Analytical problem solver
- Resolution-oriented
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Sales Associate Supervisor
Marshalls
11.2025 - Current
Associate of Science - Psychology
College of Central Florida