Nicole Turner Small
Poughkeepsie,NY
Summary
Detail-oriented data management professional with expertise in auditing and reporting. Drives data integrity through strong organizational skills and effective communication. Collaborates with teams to achieve objectives and adapt to evolving challenges.
Overview
11
11
years of professional experience
Work History
Institutional Research & Data Analyst
SUNY Orange
Middletown, NY
01.2025 - Current
- Lead and support data management, reporting, and analysis efforts critical to institutional compliance and decision making.
- Ensured integrity, accessibility, and strategic use of institutional data to support evolving needs of innovative community college.
- Spearheaded internal reporting and business intelligence efforts to enhance data-driven decision making.
- Managed the project for implementing Argos, a comprehensive reporting and analytics system for higher education institutions.
- Coordinated submissions for state and national reporting, including SUNY SIRIS, IPEDS, NYSED, and National Student Clearinghouse, ensuring compliance and accuracy.
Data Coordinator
Rockland BOCES/Rockland Works Career Center
Nyack, NY
01.2022 - 01.2025
- Monitored data for Rockland Works Career Center programs across multiple databases, including OSOS, to generate accurate reports and identify discrepancies.
- Developed systems for streamlined data collection and input processes, enhancing overall accuracy.
- Completed state-mandated reports according to WIOA and NYSDOL guidelines.
- Coordinated mandated surveying and data entry to ensure compliance with program requirements.
- Trained Rockland Works staff in accurate data entry and performance reporting.
- Prepared documentation for quarterly and annual audits by Workforce Development Board and NYSDOL.
Adult and Dislocated Worker Career Counselor
Rockland BOCES/Rockland Works Career Center
Nyack, NY
01.2021 - 01.2022
- Met with dislocated workers regularly to perform assessments, individual career counseling, resume development, job search assistance, and funding applications.
- Coordinated on-the-job (OJT) training, work-based learning, and internship programs for customers and students to enhance career readiness.
- Acted as a liaison between educational institutions, businesses, and students to find meaningful internship and work-based learning opportunities.
- Organized job fairs, on-the-spot interviews, and educational workshops, connecting local employers with students and career center clients to increase employment opportunities.
- Reviewed both hard and OSOS records for Individual Training Award (ITA) funded customers to maintain consistency and accurate data entry.
- Cultivated communication with programs and BOCES divisions, facilitating intra-agency referrals and collaboration to streamline service delivery.
Student Support Specialist
Rockland BOCES/Rockland Works Career Center
Nyack, NY
01.2019 - 01.2021
- Oversaw enrollment process for job training courses in adult education at Rockland BOCES, ensuring smooth registration and compliance.
- Coordinated and ran all orientations for job training courses.
- Developed and carried out tuition payment plans for all students in job training courses.
- Collaborated and maintained relationships with funding agencies to provide resources for adult students.
- Compiled yearly enrollment reports and followed up with BOCES alumni to analyze course completion and employment outcomes.
- Provided guidance and support to adult students at Rockland BOCES Career and Technical Education Center, facilitating their educational and career goals.
Recruitment & Outreach Coordinator
Mount Saint Mary College
Newburgh, NY
01.2015 - 01.2019
- Coordinated outreach programs that engaged prospective students and families, fostering interest in enrollment.
- Strengthened partnerships with local schools and businesses for collaborative efforts.
- Managed social media accounts, increasing college visibility and interaction with target audiences.
- Maintained databases to track outreach activities and participant engagement.
- Facilitated workshops and information sessions for community organizations, promoting college resources and opportunities.
Education
Master of Science - School Counseling
SUNY New Paltz
New Paltz, NYNew Paltz, NY
Bachelor of Science - Family and Community Services
East Carolina University
Greenville, NCGreenville, NC
Skills
- Data entry and database management
- Compliance reporting
- Effective communication
- Relationship building
- Attention to detail
- Proofreading and record keeping
- Quality assurance
Awards
- Psychology Department “Student of Excellence” Award, SUNY New Paltz, 01/01/14
- Magna Cum Laude, East Carolina University, 01/01/09
- Chancellor’s List, East Carolina University, 01/01/05, 01/01/08, 01/01/09
- Dean’s List, East Carolina University, 01/01/06
- Honor Roll, East Carolina University, 01/01/06, 01/01/07, 01/01/08
Volunteer Efforts
- Loaves and Fishes, Newburgh, NY
- The Wall That Heals, Newburgh, NY
- Big Brothers Big Sisters of Orange County, Newburgh, NY
Timeline
Institutional Research & Data Analyst
SUNY Orange
01.2025 - Current
Data Coordinator
Rockland BOCES/Rockland Works Career Center
01.2022 - 01.2025
Adult and Dislocated Worker Career Counselor
Rockland BOCES/Rockland Works Career Center
01.2021 - 01.2022
Student Support Specialist
Rockland BOCES/Rockland Works Career Center
01.2019 - 01.2021
Recruitment & Outreach Coordinator
Mount Saint Mary College
01.2015 - 01.2019
Master of Science - School Counseling
SUNY New Paltz
Bachelor of Science - Family and Community Services
East Carolina University