Nicole Vanater
960 West Ridge Ave,PA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Wal-Mart Supercenter. Skilled in multitasking and customer service, I excel in high-pressure environments, significantly improving loyalty and operational efficiency. A quick learner with a strong work ethic, I foster positive workplace dynamics and drive results. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
22
22
years of professional experience
Work History
Food Service Worker
Lock Stock And Barrell
Sharpsville, PA
07.2022 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Assistant Manager
Dollar General
Hermitage, PA
03.2021 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Customer Service Representative
Wal-Mart Supercenter
New Castle Pa
02.2002 - 05.2009
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - Graphic Design
Butler County Community College
Butler, PAHigh School Diploma -
Kennedy Catholic
Hermitage, PA05.2002
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Communication Skills
- Strong Work Ethic
Timeline
Food Service Worker
Lock Stock And Barrell
07.2022 - Current
Assistant Manager
Dollar General
03.2021 - 08.2023
Customer Service Representative
Wal-Mart Supercenter
02.2002 - 05.2009
No Degree - Graphic Design
Butler County Community College
High School Diploma -
Kennedy Catholic