Summary
Overview
Work History
Education
References
Timeline
Generic

Nicole Van Parys

Gilbert,AZ

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Patient Scheduler

Tri City Cardiology
Mesq, AZ
07.2023 - Current
  • Answered call promptly and responded to patient requests in a timely manner.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support
  • Responded to incoming calls, scheduling and rescheduling appointments as requested.
  • Conducted follow-up calls for missed or cancelled appointments.
  • Followed up on any outstanding referrals or authorizations needed for care.

Sales Team Manager

U-Haul International
Phoenix
11.2013 - 03.2023
  • Data Entry, Weekly call monitoring, Mentoring, and coaching agents, Escalated customer complaints, Creating training material

Sales Agent

U-Haul International
Phoenix
04.2011 - 11.2013
  • Answered incoming calls, Made reservations for U-Haul equipment

Education

Lake Havasu City High School
Lake Havasu City, AZ
05.2004

Orem High School
Orem, UT
05.2003

References

References are available on request.

Timeline

Patient Scheduler

Tri City Cardiology
07.2023 - Current

Sales Team Manager

U-Haul International
11.2013 - 03.2023

Sales Agent

U-Haul International
04.2011 - 11.2013

Lake Havasu City High School

Orem High School

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Nicole Van Parys