Nicole Venditti
Wesley Chapel
Summary
Diligent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Knowledgeable with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
14
14
years of professional experience
Work History
Residential Electrical Manager
Hawkins Service Co
08.2022 - Current
- Handled a team of technicians, including payroll, schedules, data entry for invoices and project coordination.
- Monitored progress of ongoing projects regularly, making necessary adjustments to ensure deadlines were met without sacrificing quality or safety standards.
- Managed budgets effectively, ensuring projects were completed within financial constraints while still delivering high-quality results.
- Coordinated projects with city and county permitting.
Clerk
Coca-Cola Florida
04.2022 - 08.2022
MSA
Lowes Home Improvement
01.2015 - 01.2022
Cashier
Shoprite
01.2012 - 01.2013
Education
Associates of Liberal Arts -
College of Staten Island
Staten Island, NY01.2017
Certificate - Medical Billing
Florida Technical College
Orlando, FL04-2024
Skills
- Transaction processing skills
- 9 years of customer service
- Assisting with all customer inquiries
- Ability to use Word, Excel, & PowerPoint
- Customer relations
- Scheduling and coordination
- Team leadership
- Conflict resolution techniques
- Hardworking and reliable
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Timeline
Residential Electrical Manager
Hawkins Service Co
08.2022 - Current
Clerk
Coca-Cola Florida
04.2022 - 08.2022
MSA
Lowes Home Improvement
01.2015 - 01.2022
Cashier
Shoprite
01.2012 - 01.2013
Associates of Liberal Arts -
College of Staten Island
Certificate - Medical Billing
Florida Technical College
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