NICOLE WALKER
Smyrna,GA
Summary
Detail-oriented professional with extensive experience in corporate operations, administrative support, and facility management. Proficient in HRIS onboarding software, calendar management, and corporate communications, offering strong organizational and multitasking abilities. Seeking to leverage skills and experience to excel in a new role.
Overview
15
15
years of professional experience
Work History
Office Manager
AccordCare
02.2022 - Current
- Answering phone inquiries and/or transferring calls to the necessary party
- Creating and maintaining Receptionist and Safety Binders
- Maintaining Company Wide Directory
- Greeting guest, employees and vendors
- Ordering breakroom and office supplies
- Organizing on-site and off-site employee events
- Process office expense report using Expensify
- Monitoring postage meter usage
- Receiving, retrieving, and sending mail/packages via USPS or FedEx
- Creating employee badges
- Notary
- Facility Management
- Collaborating with VP of Marketing with various campaigns
- Verify employment via GCHEXS website
- Mobile Banking deposits
- Creating email blast
Location Coordinator
Compass Group-Eurest Services
GA
04.2015 - 02.2022
- Desk and office set-up for new employees
- Desk and office re-set for exiting employees
- Cleaning conference rooms as needed
- Monitor visitor's and badge sign out log's
- Request new employee, lost or damaged badges
- Sign and ship UPS/FedEx Packages
- Daily completion of Walk-Thru and Data Collection Report's
- Order office supplies
- Review, prepare and submit invoices for payment
- Issuing lunch vouchers
- Trouble shoot lunch program issue's
- Place catering orders as needed
- Coordinate conference room reservations
- Keep pantry area's neat, clean and stocked
- Back-up for Facilities Manager
- Request facility services for property via Property Management Service Portal
- Create and monitor maintenance request through the Unified Ticketing Service Portal
- Complete Occupancy Report
- Update and monitor any quarterly site changes
- Assist with keeping office floor plan updated
- Complete I9 for new and returning employees via I9 Service Center Portal
- Secondary trainer for I9
- Conduct and facilitate receptionist training
- Mentor new receptionists as requested
Participate/Organize First-Aid and ERT Training - Create monthly office newsletter
- Complete quarterly Facilities Inspection Report
Administrative Assistant
Compass Group
11.2010 - 12.2014
- Answer telephone in a timely and professional manner
- Greet customer, job applicants and visitors
- Perform general clerical duties
- Responsible for keeping SOP and other work-related binders updated for quarterly and annual auditing
- Record and distribute minutes for management and quarterly meetings
- Maintain Environmental Services Director's calendar
- Order and maintain office supplies
- Perform light bookkeeping duties
- Create and modify documents such as invoices, reports, memos and letters
- Obtain purchase order numbers for invoices
- Schedule maintenance and repair of all hospital cleaning equipment
- Responsible for assigning and redirecting housekeeping staff using Bed Tracking Database
- Coordinate and plan National Housekeeping Week and other events as directed by management
- Serve as liaison between hospital staff, patients, environmental services staff, associates and management
Education
Associate of Arts -
Brown Mackie College
Kentucky02.2012
Skills
- Microsoft Word
- Windows 7
- Windows 10
- Excel
- PowerPoint
- SharePoint
- Organizational skills
- I9 forms
- HRIS onboarding software
- UKG Pro
- Human Resource processes
- Calendar and Time Management
- Operations management
- Customer service
- Teamwork
- Multitasking
- Problem-solving
Accomplishments
- Owner and Founder of Her Story Creations
- Founder of Straight Talk ATL
- Original member of B.G. and Me Modeling Club
Timeline
Office Manager
AccordCare
02.2022 - Current
Location Coordinator
Compass Group-Eurest Services
04.2015 - 02.2022
Administrative Assistant
Compass Group
11.2010 - 12.2014
Associate of Arts -
Brown Mackie College