Summary
Overview
Work History
Education
Skills
Refrences
Timeline
Generic

Nicole Wellmann

Watertown

Summary

Accomplished Housekeeper Supervisor and Quality Control Inspector with a proven track record at Ema Hospitality for enhancing guest satisfaction and maintaining high-quality standards. Skilled in health and safety protocols and motivational leadership, adept at optimizing team productivity and implementing effective training programs. Demonstrated ability to improve processes and achieve significant quality improvements.

Overview

11
11
years of professional experience

Work History

Housekeeper Supervisor

Ema Hospitality
06.2022 - Current
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
  • Managed team productivity and workflow to exceed quality standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Completed schedules, shift reports, and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Communicated repair needs to maintenance staff.

Quality Control Inspector

Opportunities
06.2014 - 03.2021
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Education

Highschool Diploma -

Fort Atkinson Highscool
Fort Atkinson, WI
06.2013

Skills

  • Health and safety
  • Housekeeping
  • Motivational skills
  • Strong leadership
  • Cleaning practices
  • Cleaning bathrooms
  • Vacuuming and sweeping
  • Training and mentoring
  • Staff training and development

Refrences

Brenda- 920-342-7061

Rachel- 920-253-5933

Jana- 920-342-4196

Timeline

Housekeeper Supervisor

Ema Hospitality
06.2022 - Current

Quality Control Inspector

Opportunities
06.2014 - 03.2021

Highschool Diploma -

Fort Atkinson Highscool

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Nicole Wellmann