Nicole Wilkinson
Torrington
Summary
Detail-oriented store associate with proven cash handling accuracy and exceptional customer service skills. Committed to fostering a positive shopping environment and ensuring customer satisfaction.
Overview
26
26
years of professional experience
Work History
Store Associate
Dollar General
Torrington, CT
10.2024 - Current
- Assisted customers with product inquiries and facilitated efficient checkout processes.
- Maintained inventory accuracy through regular stock assessments and organized merchandise displays.
- Operated cash register, processed transactions, and balanced cash drawers at end of shifts.
- Trained new associates on store policies, customer service standards, and operational procedures.
- Collaborated with team members to ensure optimal store cleanliness and organization standards are met.
- Collaborated with team members to ensure optimal store cleanliness and organization standards were met.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Sub Chef
Jersey Mike's
Torrington, CT
02.2023 - 08.2023
- Trained and mentored junior kitchen staff on food preparation techniques and menu execution.
- Developed new sandwich recipes, enhancing customer satisfaction and expanding menu offerings.
- Collaborated with management to maintain high-quality food presentation and service standards.
- Managed inventory levels, reducing waste through efficient stock control practices.
Market 32
Deli Department
Torrington, CT
10.2022 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
Elderly Caregiver
Allied Community Resources
Torrington, CT
02.2008 - 06.2011
- Developed individualized care plans, ensuring alignment with client preferences and health requirements.
- Provided compassionate personal care, assisting with daily living activities and promoting patient comfort.
- Assisted clients with medication management, enhancing adherence to prescribed treatment regimens.
- Monitored and documented vital signs, identifying changes in health status for timely interventions.
- Trained new staff on caregiving techniques and organizational policies, fostering a collaborative environment.
Cashier
Taco Bell
Torrington, CT
01.2001 - 01.2008
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Resolved customer inquiries and complaints with professionalism and courtesy.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Collaborated with team members to ensure optimal workflow during peak hours.
- Monitored inventory levels and communicated restocking needs to management proactively.
- Led initiatives to streamline checkout processes, reducing wait times for customers.
Education
High School Diploma -
Torrington High School
Torrington, CTSkills
- Inventory management
- Cash handling accuracy
- Customer service
- Client support
- Problem-solving acumen
- Attention to detail focus
- Team collaboration
Timeline
Store Associate
Dollar General
10.2024 - Current
Sub Chef
Jersey Mike's
02.2023 - 08.2023
Market 32
Deli Department
10.2022 - 01.2023
Elderly Caregiver
Allied Community Resources
02.2008 - 06.2011
Cashier
Taco Bell
01.2001 - 01.2008
High School Diploma -
Torrington High School