Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Williams

Glendale Heights,IL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

24
24
years of professional experience

Work History

Server

Victory Italian
, Chicago
07.2016 - 06.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Server

Carmine's Italian Cuisine
Chicago, IL
05.2000 - 11.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.

Server

Volare Restaurant - Oakbrook Terrace
Oakbrook Terrace, IL
09.2010 - 02.2016
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.

Education

High School Diploma -

Trinity Highschool
River Forest, IL
06-1992

Some College (No Degree) -

Triton College
River Grove, IL

Skills

  • Team member support
  • Table Bussing
  • Daily specials memorization
  • Table resetting
  • Order Management
  • Order delivery practices

Timeline

Server

Victory Italian
07.2016 - 06.2024

Server

Volare Restaurant - Oakbrook Terrace
09.2010 - 02.2016

Server

Carmine's Italian Cuisine
05.2000 - 11.2022

High School Diploma -

Trinity Highschool

Some College (No Degree) -

Triton College

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Nicole Williams