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Student Experience and Program Coordination professional with over 10 years of experience supporting international students across ESL, higher education, and global exchange programs. Recognized as Academic Advisor of the Year (2023) for excellence in student support and advising. Proven ability to manage high-volume student caseloads, coordinate cross-cultural stakeholders, and provide end-to-end student support from onboarding through program completion. Experienced in student case management, CRM systems, compliance documentation, and remote collaboration across global teams. Native Portuguese speaker with fluency in English and Italian and advanced Spanish.

Dependable Student Experience Coordinator provides excellent office management and UX design skills. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Dynamic operations leader with extensive experience in enhancing organizational efficiency and improving workflows. Proven track record in managing teams and projects to deliver exceptional results, including significant revenue growth and operational improvements. Enthusiastic about utilizing strong communication and strategic thinking skills to contribute to impactful business initiatives, fostering collaboration, and driving success within a mission-driven environment. Adept at navigating complex challenges while maintaining a focus on continuous improvement and stakeholder engagement.

Resourceful Experience Coordinator recognized for exceptional productivity and efficient task management. Specialized in project management and event coordination, driving successful outcomes through strong communication, problem-solving abilities, and effective leadership. Proven track record of optimizing workflows to enhance team performance. Aiming to leverage expertise in a dynamic environment that values innovation and collaboration.

Nicole Zmuda

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Student Experience Coordinator

2nd Grade Teacher

2nd Grade Teacher

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Master’s in Special Education: Gifted -

Bachelor’s in Elementary Education - Psychology

Associate of Arts in College Transfer -

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Student Experience Coordinator

2nd Grade Teacher

2nd Grade Teacher

Master’s in Special Education: Gifted -

Bachelor’s in Elementary Education - Psychology

Associate of Arts in College Transfer -

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