Vanessa Middleton

Student Experience Coordinator

• Oversaw planning and execution of New Student Orientation programs, coordinating all sessions and leading a team of 15 to ensure a seamless onboarding experience for incoming students.
• Coordinated major Student Affairs and Commandant events, including Corps leadership awards,
  vaccination clinics, and academic award ceremonies, ensuring smooth execution and strong
  participant engagement.
• Led the Retention and Transition team, helping students transition from Corps to Civilian lifestyles
  and providing tailored support for their needs.
• Maintained accurate financial records and managed balanced budgets, ensuring efficient use of
  resources for student programs and events.
• Handled sensitive information with discretion, safeguarding student records and University
  documents. Served as a liaison between The Dean of Students and the student body, addressing
  concerns and facilitating open communication.
• Streamlined office operations by implementing organizational strategies that improved workflow
  and productivity, ensuring timely execution of tasks and events.
• Delivered exceptional customer service by addressing student and parent inquiries via phone and
  email, providing clear, helpful responses.
• Managed various student-related processes, including excused absences, medical pink slips,
  concussion protocols, and lifestyle changes, while ensuring proper communication with faculty,
  staff, and support services.
• Acted as a key point of contact for student health services and managed emergency response
  situations by coordinating with appropriate teams and resources.
• Managed multiple departmental budgets, ensuring accurate financial oversight, resource allocation, and compliance with organizational policies.
• Served on multiple campus teams, including the Care Team, Behavioral Threat Assessment Team,
  Retention Committee, and Campus Health Task Force.
• Conducted background and record checks for third-party entities and ensured timely resolution of
  student conduct cases.
• Coordinated operations for students staying on campus during Thanksgiving, Winter, and Spring
  Breaks, including daily check-ins and managing the Student Affairs Duty Officer schedule.
• Oversaw golf cart logistics for Commencement ceremonies and Arrival days, directing transportation plans and coordinating personnel to ensure safe and efficient guest movement.

Resident Specialist

• Greeted walk-in residents, answered phones, and responded to emails, effectively addressing
  residents' questions, complaints, and disputes with professionalism and empathy.
• Managed move-in and move-out appointments, conducting thorough home inspections to ensure
  smooth transitions for new and departing tenants.
• Prepared leases, addendums, and resident folders; collected and processed necessary paperwork
  for new tenants, ensuring all documentation was accurate and up to date.
• Uploaded and organized resident data in online systems, maintaining strict confidentiality of
  sensitive personal information.

Community Event Coordinator

• Planned, coordinated, and executed community events for approximately 5,000 on-base residents,
  fostering engagement and a sense of community.
• Managed a monthly budget for resident events and office supplies, ensuring efficient use of
  resources while staying within financial guidelines.
• Developed and implemented marketing strategies for community events, including preparing
  promotional materials and executing outreach efforts.
• Designed and distributed a monthly newsletter and event calendar to keep residents informed and
  engaged. Managed social media pages, ensuring timely updates and interaction with the
  community.

Kindergarten Educational Aide

• Greeted parents and students each morning, assisting with arrival routines from buses and before school
  care. Supervised students throughout the day in classrooms, hallways, cafeteria, library,
  recess, and specials classrooms, ensuring safety and adherence to school policies.
• Addressed and resolved parent concerns through clear communication, relaying important
  information to the classroom teacher to ensure student needs were met. Provided one-on-one
  tutoring and assisted students with reading, math, science, and basic skills.
• Prepared and organized materials for daily activities, planned and implemented whole- and
  small-group lessons, and created engaging reading activities. Helped students understand
  directions and concepts, fostering a positive and supportive learning environment.
• Took daily attendance, entered student data, and created online forms and trackers using
  Microsoft Office to track student progress and activities.
• Designed and executed a welcoming classroom decor theme and created interactive bulletin
  boards to display student work, encouraging a positive and engaging learning space.
• Taught children how to resolve conflicts by managing emotions, communicating effectively, and
  working collaboratively to find solutions.

Reading Tutor

• Organized and designed reading groups based on skill level and student needs, instructing 45
  students daily to improve reading comprehension and standardized test scores.
• Applied progressive teaching principles, resulting in a 48% improvement in standardized reading test scores within four months.
• Worked closely with the ELA tutor and classroom teachers to implement targeted drills and
  activities that addressed individual student challenges and enhanced overall performance.

Classroom Aide

• Assisted in preparing materials for daily lesson plans by organizing, copying, and laminating
  resources to support the classroom curriculum.
• Reinforced the learning of materials and skills introduced by the teacher, helping students grasp
  key concepts and stay on track with their studies.
• Supported classroom management by ensuring a focused, disciplined learning environment,
  fostering positive student behavior and engagement.
• Built strong rapport with students, encouraging a creative and supportive atmosphere that
  enhanced learning and student well-being.
• Graded and filed daily work, homework, and tests, contributing to the overall efficiency of
  classroom operations.
• Organized classroom parties, school assemblies, and end-of-year programs, fostering a sense of
  community and school spirit.

Substitute Teacher (75+ hours)

• Filled in for absent teachers and staff, using prearranged lesson plans to maintain classroom
  continuity and ensure lesson objectives were met.
• Oversaw pop quizzes, material exams, and standardized tests, maintaining accurate
  documentation of student attendance, grades, and other records.
• Established and enforced behavior rules and procedures, managing classroom order for 23–30
  students. Addressed safety and disciplinary issues by communicating with the principal's office as
  necessary.

• Develop and maintain online retail venue
• Manage marketing and advertising
• Graphic and web design
• Customer Service
• Manage expenditures and sales
• Maintain inventory