Nicole E. Amarante
Fairhaven,MA
Summary
Dynamic Practice Manager with a proven track record at Hawthorn Medical, enhancing workflow efficiency and mastering electronic health records. Skilled in medical personnel recruitment and triage management, I significantly improved patient care delivery and staff performance. Expert in fostering cross-disciplinary collaboration and resolving complex customer service issues, demonstrating exceptional leadership and organizational skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Practice Manager
Hawthorn Medical
North Dartmouth, MA
05.2012 - Current
- Facilitated recruitment, hiring, and development of new team members.
- Reviewed operations for gaps, discovered issues, created solutions for better performance.
- Facilitated staff meetings to address operational issues.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Established protocols ensuring consistent patient care delivery.
- Efficiently handled escalations, ensuring swift resolution with consistent professionalism.
- Coordinated with multidisciplinary healthcare providers to ensure quality patient care.
- Developed staff assignments by evaluating space and equipment availability.
LPN
Hawthorn Medical
North Dartmouth, MA
04.2010 - 05.2012
- Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
- Provided direct physical and emotional support to patients and their families.
- Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
- Observed patients for any changes in their condition or behavior, reported findings to the supervisor or physician in charge.
Charge Nurse
Sippican Rehabilitation Center
Mattapoisett, MA
04.2008 - 04.2010
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Managed staffing levels within the unit while ensuring optimal levels of patient care.
- Developed and implemented nursing care plans for individual patients based on their needs.
- Monitored vital signs, medication administration, and fluid balance for assigned patients.
Education
Certificate of Practical Nursing - Nursing Education
Diman School of Practical Nursing
Fall River, MA06-1998
High School Diploma -
New Bedford High School
New Bedford, MA05-1995
Skills
- Practice Management
- Medical personnel recruitment
- Workflow efficiency
- Electronic health records
- Employee performance
- Accurate Patient Documentation
- Triage management
Certification
- LPN - LN59927
- ACLS - 9/25
Timeline
Practice Manager
Hawthorn Medical
05.2012 - Current
LPN
Hawthorn Medical
04.2010 - 05.2012
Charge Nurse
Sippican Rehabilitation Center
04.2008 - 04.2010
Certificate of Practical Nursing - Nursing Education
Diman School of Practical Nursing
High School Diploma -
New Bedford High School
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