Nicole Joline Gabel
Union City,CA
Summary
NICOLE JOLINE GABEL PROFESSIONAL SUMMARY Self-motivated and hard working professional with an extensive background in management, customer service, health and life insurance, and sales. Equipped with three years of management and sales. Eager to advance my career and obtain a position within a reputable, growth-oriented company.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Hyundai And Genesis Of San Bruno
11.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Monitored office supplies by checking inventory and placing orders.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Hybrid Aesthetic Sales Representative
LaserAway
02.2021 - 05.2022
- Initiate sales process by scheduling appointments with warm leads; conduct initial consultation; describe LaserAway’s treatments and skincare line professionally and with expert knowledge base
- Close sales by building rapport with potential patients; explain product and service capabilities; overcome objections; prepare financing contracts with lenders such as Care Credit and Loan Hero
- Expand sales in existing accounts by introducing new products and services
- Create client retention by upselling additional products and services
- Recommend new products and services by evaluating current aesthetic treatment processes
- Manage front desk duties such as checking patients in/out while ensuring a positive and warm experience and maintaining a clean and professional clinic
- Adhere to LaserAway policies and protocols
- Schedule appointments and maintain and update appointment calendars.
Licensed Health Insurance Agent
U.S. Health Advisors
12.2019 - 01.2021
- Explain features, advantages and disadvantages of various policies to promote sale of insurance plans
- Calculate premiums and establish payment method
- Perform administrative tasks, such as maintaining records and handling policy renewals
- Develop marketing strategies to compete with other individuals or companies who sell insurance
- Confer with clients to obtain and provide information when claims are made on a policy
- Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts
- Sell various types of insurance policies to businesses, individuals, and families on behalf of insurance companies, including medical, term life, vision, short term disability, and dental insurance
- Develop prospect lists through inbound and outbound sales as well as referrals
- Promote services through advertisements, social media, and participation in multiple networking events
- Qualify clients based on health in order to determine approval for a policy
- Ability to coach clients through the underwriting process for approval
- Contact a minimum of 500 prospects per day
- Key Achievement
- Issued 100k worth of business within the first 13 weeks of being an agent
Packaging Manager
State Flower Cannabis
12.2016 - 12.2019
- Organized and recreated the present post-harvest system by creating a step by step “packaging handbook” for new hires and current staff to follow
- In charge of all incoming orders and selectively delegate tasks to the team while overseeing the quality of all packaging and products
- Maintained an efficient system to ensure orders are completed on time
- Trusted with all combinations and keys to all of the vaults holding our product inventory
- Created spreadsheets and checkoff lists on Google Docs and Google Sheets in order to minimize any mistakes to optimize my efficiency
- Supervised a team of six full time staff as well as an outsourced mobile trimming company
- Kept track of all cannabis inventory on Track and Trace (Google docs) with accurate numbers and weights and updated at the beginning of each day
- Updated all packaging inventory at the end of each week
- Interviewed and trained any new hires on the team
- Maintain metrics, reports, process documentation, and training or safety records
Education
Bachelor of Science - Music Production
The Los Angeles Film School
Online04.2026
No Degree - Family And Consumer Sciences
San Francisco State University
San Francisco, CAHigh School Diploma -
James Logan High School
Union City, CA06.2012
Skills
- Scheduling and calendar management
- Microsoft Office
- iWork
- Numbers, Pages, Keynote
- Google Sheets and Docs
- Canva
- Customer Satisfaction Expert
- Cash Management
- Interaction with Senior Executives
- CRM (Notion) Experienced
- Negotiation Experienced
- Closing Deals Experienced
- Time Management Expert
- Lead Generation Experienced
- Database Entry
- Verbal and written communication
- Critical Thinking
- Spreadsheet development
References
Michelle Morfin
Lead Patient Care Coordinator - LaserAway
(650)274-5733
Michelle.mo@laseraway.net
Callie Feliz
Quality Assurance Director - State Flower Cannabis
(805)712-8241
Callie@stateflowercannabis.com
Krystle Rapoza
Field Sales Leader - USHA
(808)640-6751
Krystle.rapoza@ushadvisors.com
Sumeet Singh
Product Specialist - Hyundai/Genesis of San Bruno
(818)825-2320
ssingh@cardinaleway.com
Timeline
Front Desk Receptionist
Hyundai And Genesis Of San Bruno
11.2022 - Current
Hybrid Aesthetic Sales Representative
LaserAway
02.2021 - 05.2022
Licensed Health Insurance Agent
U.S. Health Advisors
12.2019 - 01.2021
Packaging Manager
State Flower Cannabis
12.2016 - 12.2019
Bachelor of Science - Music Production
The Los Angeles Film School
No Degree - Family And Consumer Sciences
San Francisco State University
High School Diploma -
James Logan High School
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