Nicole M. Perchway
Dedicated and results-driven Amazon Fulfillment Associate with over 6 years of experience in warehouse operations, productivity, improvement, and team development. Skilled Smart PAC Operator and Learning Ambassador with hands-on experience in CPT chasing, quality control, problem-solving and multi fulfillment departments. Recognized for achieving top productivity rankings and contributing to making BHN the highest performing Smart PAC shift in the region. Demonstrates strong leadership, communication, attention to detail, and the ability to coach associates to improve efficiency and performance. Seeking to advance into a Amazon Process Assistant position to apply operational knowledge, leadership abilities, and a commitment to safety quality and customer satisfaction.
Work History
Amazon Associate
2 Years- Picked customer orders accurately using handheld scanners and warehouse management systems.
- Maintained compliance with quality standards and fulfillment center safety procedures while securely packing shipments.
- Packed shipments securely while adhering to quality standards and fulfillment center safety procedures.
- Coached new employees in safe practices and warehouse procedures.
- Verified product condition, logged documented exceptions, and submitted reported findings to sustain order quality.
- Supported new associates by onboarding picking, packing, and station procedures.
- Adapted quickly to changing workflow demands while meeting daily fulfillment priorities.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
Education
No Degree - Criminal Justice
High School Diploma
Skills
Accomplishments
Recognized for Exceptional Productivity
Finished in the 5th and 8th percentile for productivity within the entire bldg
Timeline
Amazon Associate
Cayuga Community College
Oswego High School
Amazon Learning Ambassador
- Deliver training on processes pack singles, pack flow, picking, kick out, problem solving etc
- Coach new associates on the floor, answer questions, monitor performance, and provide feedback when needed.
- Support classroom and on the job style learning.
- Help improve training quality and new-hire productivity/retention