Summary
Overview
Work History
Skills
Timeline
OperationsManager

Phoebe Moss

West Jefferson,OH

Summary

Dynamic and results-oriented professional with extensive experience in problem-solving and operational support at Amazon and Pier One Imports. Excelled in enhancing workflow efficiency and implementing solutions, leveraging strong research abilities and leadership qualities. Proven track record in improving team cooperation and workplace safety, with a commitment to excellence and continuous improvement.

Overview

11
11
years of professional experience

Work History

Amazon Associate

Amazon
02.2020 - Current

Problem solving. Finding problems in various departments and fixing them. I will research them in our computer system and figure out if the merchandise has been picked, added or deleted. After figuring that out I will determine what my next steps are from there.

Operations Support Specialist

Pier One Imports
03.2014 - 03.2020

Problem solving. Finding problems in various departments and fixing them. I will research them in our computer system and figure out if the merchandise has been picked, added or deleted. After figuring that out I will determine what my next steps are from there.

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Workplace Safety
  • Decision-Making
  • Complex Problem-Solving
  • Relationship Building
  • Flexible Schedule
  • Oral communication
  • Work Planning and Prioritization
  • New Hire Training
  • Issue Resolution
  • MS Office
  • Order Fulfillment
  • Cross-Functional Teamwork
  • Research abilities
  • Production Support
  • Shipment Processing
  • Team Cooperation
  • Adaptable and Flexible
  • Honest and Dependable
  • Creative Thinking
  • Reliable and Responsible
  • Safety and Cleanliness Standards
  • Team Leadership

Timeline

Amazon Associate

Amazon
02.2020 - Current

Operations Support Specialist

Pier One Imports
03.2014 - 03.2020

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Phoebe Moss