NICOLE MARIE CLUGSTON
Summary
Results-driven sales executive with 20+ years of experience in B2B sales. Consistent overachiever in quota and revenue goals, with proven track record in solution selling. Dynamic leader with experience building and leading teams, creating effective sales plans, and executing results. Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
19
19
years of professional experience
Work History
Director of Sales
EZFacility Software, MiGym, EZSignUp and Frontline Software
Woodbury, NY
03.2022 - Current
- Exceeded annual sales quota in 2022
- Increased overall average close ratio from 30% to 44% in 2022
- Developed global sales plan utilized by other software companies within Jonas Software, our parent company
- Increased merchant processing sales by 50% in 2021
Manager of Sales
EZFacility Software
Woodbury, NY
08.2015 - 03.2022
- Exceeded annual sales quota in 2015, 2016,2017,2019,2020 and 2021
- Increased overall average close ratio from 20% to 30% in 2021
- Increased merchant processing sales by 50% in 2021
Manager of Professional Services
EZFacility Software
Woodbury, NY
01.2013 - 07.2015
- Successfully delivered world-class service and training tools to all subscribing EZFacility customers
- Ensured all incoming support and training calls were handled in an adequate time frame and to the customer's satisfaction
- Implemented a fanatical customer support experience for our clientele.
Senior Product Specialist
EZFacility Software
New York
02.2010 - 01.2013
- President's Club 2012 Award
- Consistently exceeded sales quota in B2B Sales of web-based software
- Actively managed client relationships throughout their tenure with EZFacility
- Consistently achieved records for new monthly recurring revenue
- Sold largest franchise agreement in company history.
District Manager/Outside Sales
Automatic Data Processing
Melville, New York
04.2006 - 05.2009
- Obtained aggressive monthly sales statistics and exceeded annual quota
- 110% of annual quota for fiscal year 2009
- Finished 125% of annual quota for fiscal year 2008
- Specialized in building and maintaining relationships with banks and CPAs to maximize referrals.
Assistant Print Negotiator
Zenithmedia
New York, New York
12.2003 - 01.2006
- Bought Verizon Wireless and Verizon Wireline space and negotiated annual advertising contracts.
Education
Bachelor of Arts - Music Industry
State University of New York
2001
Skills
- Sales Training
- Sales
- Budgeting
- Scheduling
- Tradeshows
- Data Analysis
- Sales Goals
- Sales Planning
- Business Development
- Account Management
- Sales Strategy
- Sales Reporting
- Market Strategy
- Request for Proposals (RFP)
- Prospecting Clients
- Sales Forecasting
- Proposal Writing
- E-Commerce
- Key Performance Indicators (KPIs)
Timeline
Director of Sales
EZFacility Software, MiGym, EZSignUp and Frontline Software
03.2022 - Current
Manager of Sales
EZFacility Software
08.2015 - 03.2022
Manager of Professional Services
EZFacility Software
01.2013 - 07.2015
Senior Product Specialist
EZFacility Software
02.2010 - 01.2013
District Manager/Outside Sales
Automatic Data Processing
04.2006 - 05.2009
Assistant Print Negotiator
Zenithmedia
12.2003 - 01.2006
Bachelor of Arts - Music Industry
State University of New York