Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Marie Santamaria Gutierrez

Poughkeepsie

Summary

Highly organized and proactive student with excellent communication skills and a strong work ethic. Proven ability to

work well in team environments and collaborate effectively with peers. Seeking a part-time job to develop professional

skills and contribute to a dynamic organization. Fluent in three languages and always willing to learn.

Overview

7
7
years of professional experience

Work History

Medical Receptionist

Bridgeview Endoscopy
09.2024 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Made calls to patients to inform them of copays or deductibles due before appt

Pet Sitter

Self Employed Web
01.2021 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Made calls to patients to inform them of copays or deductibles due before appt

Community Work Volunteer

Watchtower Bible & Tract Society of New York
02.2018 - Current
  • Implemented proactive strategies to fulfill evolving community needs.
  • Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organizations mission.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
  • Facilitated community outreach to expand participation and support.
  • Took active role in patient and family planning process, detailing instructions.

Education

GED -

Penn Foster Career School
Scranton, PA

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Language Fluency in ENG/Spanish/ASL
  • Adaptability
  • Customer Service
  • Verbal and written communication
  • Attention to detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
American Sign Language
Professional Working

Timeline

Medical Receptionist

Bridgeview Endoscopy
09.2024 - Current

Pet Sitter

Self Employed Web
01.2021 - Current

Community Work Volunteer

Watchtower Bible & Tract Society of New York
02.2018 - Current

GED -

Penn Foster Career School

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Nicole Marie Santamaria Gutierrez