Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicolette Barragan

Las Vegas,NV

Summary

My name is Nicolette. I’m26 years old. I have my health card and tams card. I have a lot of experience in customer service. I work really well with guest. I have a lot of patience and I’m also very understanding. I love staying busy and doing my best. I take a lot of pride in my work , and also who I am. I have a lot of experience in retail. I have worked a lot with cash handling. I have also worked on the floor, I have organizational skills. I also have experience in the restaurant business. I can work under pressure and cater to guests every needs. I have learned a lot in the restaurant business about having good customer service skills. I have learned to multitask. Like I said I really take pride in my work and the person I am. Authorized to work in the US for any employer

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Focused waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering several-year background providing high-quality service to customers.

Seasoned waitress with successful track record in fast-paced dining environments. Known for providing top-notch customer service, maintaining cleanliness standards, and skillfully managing table turnover to increase efficiency. Demonstrated ability to handle high-pressure situations while ensuring high level of customer satisfaction. Contributed significantly to improved customer retention rate in previous role through consistent delivery of quality service.

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience

Work History

Waitress

Cracker Barrel
Las Vegas, NV
04.2022 - 12.2023
  • I work as a host when needed
  • I really loved being a waitress here
  • I would cater to the guest needs
  • I always made sure every guest experience was great
  • Took orders for food and drinks and delivered them to guests.
  • Communicated daily specials to customers.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Performed basic math calculations when computing bills for customers' meals.
  • Organized take-out orders efficiently according to customer requests.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided accurate change for cash transactions using a cash register system.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.

Server

Applebee's
Las Vegas, NV
10.2022 - 06.2023
  • I was a server
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Followed health safety guidelines when preparing and serving food products.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • I catered to the guest every needs
  • I made sure every guest had good dining experience
  • I would take care of multiple guest
  • I can multitask and work under pressure.
  • I have outstanding customer service skills.

Server

Applebee's
Las Vegas, NV
10.2022 - 06.2023
  • I was a server
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Followed health safety guidelines when preparing and serving food products.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • I catered to the guest every needs
  • I made sure every guest had good dining experience
  • I would take care of multiple guest
  • I can multitask and work under pressure.
  • I have outstanding customer service skills.

Retail Sales Associate

Burlington Coat Factory
Las Vegas, NV
08.2019 - 05.2021
  • I worked on the cash register
  • I would also a floor associate
  • I had to make sure the floor was organized and looked presentable
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Bagged or packaged purchases and wrapped gifts.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Education

High school diploma -

Beacon Academy

Skills

  • Dining area maintenance
  • Allergy awareness
  • Table setting
  • Meal recommendations
  • Food safety oversight
  • Complaint resolution
  • Menu recommendations
  • Dish preparation
  • Active listening
  • Effective customer upselling
  • Verbal and written communication
  • Order accuracy
  • Point of sale (POS) system operations
  • Basic math
  • Food inspection
  • Compliance standards
  • Customer service
  • Hospitality service expertise
  • Upselling
  • Food running
  • Payment processing
  • Decision-making
  • Food handling safety
  • Beverage service
  • High volume dining
  • Attention to detail
  • Physical stamina
  • Menu memorization
  • Stress management
  • Performance improvement
  • Daily specials memorization
  • Plate presentation

Languages

English - Fluent

Timeline

Server

Applebee's
10.2022 - 06.2023

Server

Applebee's
10.2022 - 06.2023

Waitress

Cracker Barrel
04.2022 - 12.2023

Retail Sales Associate

Burlington Coat Factory
08.2019 - 05.2021

High school diploma -

Beacon Academy
Nicolette Barragan