NICOLETTE GEORGOPOULOS
Houston,TX
Summary
Compassionate registered nurse with background in emergency, critical care, and leadership. Skilled in fast-paced environments, prioritizing patient needs and delivering high-quality care. Strong communication abilities ensure effective collaboration with healthcare teams. Improved patient satisfaction through attentive service and advocacy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nurse Case Manager - Charge Nurse
Axiom Medical Consulting, LLC
Remote
11.2022 - Current
- Manage workplace injuries for various industries across the United States and Canada.
- Delegates tasks appropriately among staff members according to their qualifications.
- Ensure that all documentation is completed accurately according to established policies and procedures.
- Complies with operational standards and OSHA regulations.
- Complies with operational standards and MSHA regulations.
- Maintains high standards of patient care while working remotely.
Shock-Trauma ICU/PACU Nurse
Memorial Hermann – The Medical Center
Houston, USA
06.2021 - 11.2022
- Renowned as one of the busiest Level 1 trauma centers in the nation.
- Oversaw care for high-acuity trauma patients.
- Assisted with intubation, ventilator management and chest tube insertion as needed.
- Conducted regular assessments of patient conditions, identifying changes and coordinating appropriate responses.
- Facilitated communication between physicians, nurses and other healthcare professionals regarding patient condition and care.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Lead Administrator on Site
HCA Houston Healthcare Kingwood
Kingwood, USA
11.2019 - 06.2021
- Facility offering advanced stroke and trauma treatment within a 420-bed infrastructure.
- Directs processes to ensure optimal hospital throughput.
- Delivered exceptional patient experiences through efficient operations.
- Streamlined interactions among healthcare providers and top executives.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Prepared informative manuals and training guides to assist with successful management of healthcare system.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Improved financial effectiveness by informing and advising board members of current trends, issues and activities.
Emergency Department Manager
HCA Palms West Hospital
Loxahatchee, USA
09.2018 - 11.2019
- Collaborated with unit director to oversee daily operations of 30-bed primary stroke ED.
- Division-leading results demonstrated by maintaining shortest discharge duration.
- Secured top position in division by achieving a 96% compliance rate with sepsis bundles.
- Enhanced customer experience, leading to a 15% increase in Press Ganey scores.
- Reviewed incident reports and directed corrective action as needed.
- Managed daily operations of the Emergency Department including budgeting, scheduling, staffing, quality assurance.
- Oversaw hiring process for new employees in the Emergency Department.
- Actively participated in developing strategic plans aimed at enhancing patient care and operational effectiveness of the Emergency Department.
- Facilitated collaboration between administrative personnel from different departments across the hospital network.
- Ensured compliance with all federal, state and local regulations pertaining to emergency medical services.
- Maintained open communication channels between clinical staff members in order to foster a cohesive team environment.
- Monitored patient flow, staffing levels, and resource utilization to ensure efficient operations.
Emergency Room RN/Charge RN
Broward Health North
Pompano Beach, USA
10.2017 - 10.2018
- Extremely busy trauma center, Level II with 51 beds.
- Effectively contributed to patient care as a staff nurse, charge nurse, and trauma RN.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Assisted doctors during medical procedures.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Monitored and managed various treatment and care interventions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Travel ER/Trauma Nurse
Various Travel Companies
02.2016 - 10.2017
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Participated in continuing education activities related to Trauma Nursing Care.
- Demonstrated excellent communication skills while interacting with patients and families during difficult times.
- Documented all treatments given to trauma patients according to hospital standards and regulations.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Identified risk factors that could lead to further injuries or illness in trauma patients.
- Performed physical examinations and administered medications to trauma patients.
- Responded quickly and calmly in high-pressure environments when treating critically injured trauma victims.
Clinic Manager and ER RN
Memorial Hospital West
Pembroke Pines, USA
05.2013 - 02.2016
- Assessed patient care needs, prioritized treatment and ensured efficient patient flow in a high-volume 63-bed ER.
- Employed advanced assessment techniques to ascertain required patient treatment.
- Ensured efficient communication with both patients and colleagues.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Managed patient care and clinic services and handled financial management, quality assurance, safety and risk management and facility maintenance.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Implemented strategies for improving efficiency within the department.
Neuro/Telemetry RN
Memorial Hospital West
Pembroke Pines, USA
01.2013 - 10.2013
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked alongside medical staff to formulate comprehensive care strategies for patients.
- Regularly acknowledged for maintaining a secure and respectful environment for patients.
- Assessed patient's vital signs, including heart rate, blood pressure, oxygen saturation levels and respiratory rate.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded promptly to any emergencies that arose during shift hours.
- Educated patients on their diagnosis and treatment plans, emphasizing lifestyle modifications.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Participated in quality improvement initiatives related to Telemetry unit operations and protocols.
Surgical/Telemetry RN
Broward Health Coral Springs
Pembroke Pines, USA
06.2012 - 01.2013
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Evaluated the effectiveness of treatments by observing changes in the patient's condition.
- Educated patients on their diagnosis and treatment plans, emphasizing lifestyle modifications.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Monitored electrocardiogram for abnormal rhythms or other changes in cardiac status.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Maintained a safe environment for both patients and staff at all times.
- Collaborated on improving quality assurance within the unit.
- Ensured sound decision-making consistent with established guidelines.
Education
Master of Science- Nursing - Nurse Administrator MSN
South University
Savannah, GA01.2019
Bachelor of Science - Nursing - RN to BSN
Florida Atlantic University
Boca Raton, FL01.2014
Associate of Science - Nursing - Nursing
Broward College
Coconut Creek, FL01.2012
Skills
- Culturally sensitive
- Manage high stress situations
- Medical ethics
- Leadership skills
- Interdisciplinary collaboration
- Clinical assessment
- Regulatory compliance
- Policy adherence
- Emergency triage
- EKG interpretation
- Trauma nursing
- Ethical practice
- Strong clinical judgment
Affiliations
American College of Healthcare Executives (ACHE), Co-chair of Recruitment and Retention, 01/01/20, 12/31/21
Certification
- Texas, Registered Nurse, Compact
- California, Registered Nurse
- Oregon, Registered Nurse
- Alaska, Registered Nurse
- Nevada, Registered Nurse
- Basic Life Support (BLS) Certification
- Advanced Cardiac Life Support (ACLS) Certification
Timeline
Nurse Case Manager - Charge Nurse
Axiom Medical Consulting, LLC
11.2022 - Current
Shock-Trauma ICU/PACU Nurse
Memorial Hermann – The Medical Center
06.2021 - 11.2022
Lead Administrator on Site
HCA Houston Healthcare Kingwood
11.2019 - 06.2021
Emergency Department Manager
HCA Palms West Hospital
09.2018 - 11.2019
Emergency Room RN/Charge RN
Broward Health North
10.2017 - 10.2018
Travel ER/Trauma Nurse
Various Travel Companies
02.2016 - 10.2017
Clinic Manager and ER RN
Memorial Hospital West
05.2013 - 02.2016
Neuro/Telemetry RN
Memorial Hospital West
01.2013 - 10.2013
Surgical/Telemetry RN
Broward Health Coral Springs
06.2012 - 01.2013
- Texas, Registered Nurse, Compact
- California, Registered Nurse
- Oregon, Registered Nurse
- Alaska, Registered Nurse
- Nevada, Registered Nurse
- Basic Life Support (BLS) Certification
- Advanced Cardiac Life Support (ACLS) Certification
Master of Science- Nursing - Nurse Administrator MSN
South University
Bachelor of Science - Nursing - RN to BSN
Florida Atlantic University
Associate of Science - Nursing - Nursing
Broward College
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