Nicolette Hunkins

Assisted in organizing scheduling tasks for brokers, clients, and vendors. Facilitated communication among real estate brokers, clients, staff, and vendors. Served as the main contact for requests, needs, and projects related to broker and client interactions. Supported lead management by coordinating and overseeing lead processes. Handled vendor accounts receivable processing. Managed filing and records organization. Oversaw contract activities including writing, reviewing, and negotiating contracts. Developed onboarding training materials for new employees. Led efforts to standardize and improve processes. Coordinated advertisement management and print promotional materials. Aided in various property management functions including tenant screening, lease documentation, maintenance requests, and record-keeping for over 60 properties. Transitioned from in-person role to a fully remote position.

• Software: MLS, ZipForms, DocUSign, Buildium, Microsoft Office and Outlook

Assisted in marketing home décor listings online. Supported sales and inventory management for a shared inventory program. Acted as primary contact for client communications and relations. Conducted data entry of listing specifications, variations, and customizations. Tracked orders to ensure timely fulfillment.

• Software: Google Drive, Outlook, eBay and Amazon

Managed sales of advertisement space across print and web platforms. Assisted clients with building and enhancing wedding profiles. Supported product management by assessing supply and demand based on client needs.

Managed time effectively and prioritized tasks while supporting customer relationships. Trained incoming partners to foster strong partnerships. Created an engaging environment that promoted partner participation and learning. Worked efficiently to enhance customer satisfaction. Communicated current promotions and loyalty programs to customers.