Overview
Work History
Education
Skills
Timeline
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Nicolette Krokowski

Massapequa,NY

Overview

7
7
years of professional experience

Work History

Server

Paddy's Loft/ Smuggler Jack's
11.2022 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Charred Brick Oven
08.2022 - 01.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Ice Cream Server

Ralphs Italian Ices
09.2016 - 08.2020
  • Greeted incoming customers and provided friendly customer service.
  • Kept all areas of the store clean and orderly.
  • Cultivated warm relationships with regular customers.

Server/Restaurant Hostess

Houlihans Bar And Grill
09.2019 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.

Education

Social Work

Liberty University
Lynchburg, VA
01.2024

Skills

  • Communications Protocols
  • Guest Satisfaction
  • Pos Operation
  • Certified Yoga Teacher

Timeline

Server

Paddy's Loft/ Smuggler Jack's
11.2022 - 09.2023

Server

Charred Brick Oven
08.2022 - 01.2023

Server/Restaurant Hostess

Houlihans Bar And Grill
09.2019 - 03.2020

Ice Cream Server

Ralphs Italian Ices
09.2016 - 08.2020

Social Work

Liberty University

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Nicolette Krokowski