Savannah Gundersen
Waxhaw,NC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Portofinos Italian Restaurant
01.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Trained new team members
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
That's Amore Restaurant
08.2020 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Marvin Ridge High School
Waxhaw, NC06.2022
Skills
- Taking Reservations
- Check Payment Processing
- Menu Memorization
- Communications Protocols
- Hospitality Service Expertise
- Dining Customer Service
- Warm and Friendly
- Waiting Tables
- Special Requests and Substitutions
- Pos Operation
Timeline
Server
Portofinos Italian Restaurant
01.2022 - 06.2023
Server
That's Amore Restaurant
08.2020 - 11.2022
High School Diploma -
Marvin Ridge High School
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