Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer

Parker Randall

Spokane,WA

Summary

Communicative customer service is important to me and my work. I always make sure that patrons are taken care of entirely and efficiently. I have serving experience and can handle situations where events don't go exactly as planned. I would love to become a valued member of your business!

Overview

1
1
year of professional experience

Work History

Server

Fairwood Retirement Village
Spokane, WA
05.2021 - 02.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Moved and set up seating, prepared extra silverware prior to arrival of large groups.
  • Processed orders and sent to kitchen employees.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.

Education

No Degree - General Studies

Mead Senior High School
Spokane, WA

GED -

Next Generation Zone
Spokane, Washington
2022.08 - 2022.09

Skills

  • Food and Beverage Service
  • Transactions and Cash Handling
  • Menu Memorization and Presentation
  • Warm and Friendly
  • Cool Under Pressure
  • Customer Service and Rapport
  • Patron Experiences
  • Table Setting Arrangements
  • Taking Reservations
  • Greeting and Seating Guests
  • Guest Seating Arrangements
  • Adaptable and Flexible
  • Table Preparation
  • Active Listening
  • Community Events
  • Answering and Directing Calls
  • Special Requests

Timeline

GED -

Next Generation Zone
2022.08 - 2022.09

Server

Fairwood Retirement Village
05.2021 - 02.2022

No Degree - General Studies

Mead Senior High School

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Parker Randall