Nicolette Lampers
Snohomish,WA
Summary
Experienced Registered Medical Assistant with a strong background in EKG testing, Zio monitoring, patient intake, and electronic charting. Skilled in medical records, prescription refills, and scheduling to support accurate, efficient cardiology care.
Overview
28
28
years of professional experience
Work History
Registered Medical Assistant
WWMG Cardiology
Everett, Washington
05.2006 - Current
- Collected vital signs, weight, and medical histories for heart clinic visits.
- Completed EKG and Zio testing and organized tracing results for provider review.
- Documented patient interactions and visit notes in electronic medical records to maintain accurate medical histories.
- Supported cardiology providers with patient intake and exam room setup.
- Educated patients about medications, procedures and physician's instructions.
- Assisted physicians in exams, treatments, and procedures.
- Communicated prescription refills and care instructions with clinic staff.
- Scheduled cardiac procedures and coordinated follow-up care with patients.
- Coordinated incoming calls, addressed patient inquiries, and scheduled follow-up visits to ensure continuity of care.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Participated in team meetings to identify and implement strategies for improving patient care processes. to improve workflows and contribute to improving patient population outcomes.
Receptionist
Dr. Kutsy Everett Neurology
Everett, WA
07.2004 - 06.2005
- Welcomed neurology patients at front desk, ensuring a friendly atmosphere. and managed front desk check-in at specialist office.
- Responded to patient inquiries promptly, providing information and assistance.
- Scheduled and confirmed appointments, ensuring accurate patient records and follow-ups.
- Scheduled patient appointments and coordinated provider calendars.
- Gathered intake forms from patients upon arrival, ensuring completeness for processing. and prepared charts for neurology visits.
- Verified insurance information and updated patient records.
- Organized office supplies and patient files to streamline workflow and enhance efficiency.
- Answered incoming calls and routed messages to clinical staff.
Receptionist
Dr. Michael Koerner Everett Neurology
Everett, WA
03.2002 - 02.2003
- Greeted neurology patients and managed front desk check-in at specialist office.
- Answered incoming calls, routed messages to clinical staff, and ensured timely communication for improved patient care.
- Scheduled patient appointments and coordinated provider calendars.
- Verified insurance information and updated patient records.
- Collected intake forms and prepared charts for neurology visits.
- Maintained reception area and supported daily office flow.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed incoming mail distribution, courier services, faxes, and photocopying to support office operations.
- Tracked office supplies inventory regularly inventory and placed orders.
Medical Records/Receptionist
WWMG Pulmonary and Sleep Medicine
Everett, Washington
01.1999 - 03.2002
- - Organized and updated patient records to enhance accuracy and accessibility for healthcare providers.
- - Implement efficient filing systems to streamline patient record management.
- - Safeguard sensitive patient data in compliance with HIPAA regulations.
- - Processed requests for release of confidential medical information in accordance with HIPAA guidelines.
- - Uphold strict confidentiality protocols for patient medical information.
- - Responded to patient inquiries with professionalism and empathy, fostering positive patient relationships.
- - Facilitate clear communication between patients and healthcare providers.
- - Schedule patient appointments for new and returning clients, facilitating timely access to care and improving clinic efficiency.
- - Coordinate patient appointments and follow-ups to optimize clinic workflow.
- - Coordinated preparation of patient charts for provider appointments to ensure readiness.
Education
High School Diploma -
Granite Falls High School
Granite Falls, WA06-1998
Skills
- EKG testing
- Zio testing
- Electronic charting
- Medical records
- Patient intake
- Patient scheduling
- Surgery scheduling
- Prescription refills
Timeline
Registered Medical Assistant
WWMG Cardiology
05.2006 - Current
Receptionist
Dr. Kutsy Everett Neurology
07.2004 - 06.2005
Receptionist
Dr. Michael Koerner Everett Neurology
03.2002 - 02.2003
Medical Records/Receptionist
WWMG Pulmonary and Sleep Medicine
01.1999 - 03.2002
High School Diploma -
Granite Falls High School