Nicolette Ralston
Morgantown,WV
Summary
Dedicated healthcare professional with 10 years of experience, including 3 years as a Registered Nurse and 1.5 years as a Clinical Nurse Coordinator with a proven track record at Mon Health Medical Center as an employee since 2017. Expertise in diverse medical environments such as family practice, urgent care, ICU, and med-surg. Demonstrates strong nursing leadership skills while consistently delivering high-quality patient care and optimizing clinical outcomes. Committed to advancing nursing practices and improving patient experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Nurse Coordinator
Mon Health Medical Center
Morgantown, WV
10.2023 - Current
- Implemented strategies to improve patient care and patient satisfaction scores.
- Provided strong leadership and guidance to nurses.
- Completed daily rounds of nursing department while upholding acceptable nursing standards.
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Reviewed charts for accuracy to reduce errors.
- Reviewed staffing patterns and census of the nursing unit.
- Supervised and coordinated care of patients with Licensed Practical Nurses.
Registered Nurse
Mon Health Medical Center
Morgantown, WV
06.2022 - Current
- Provided direct patient care.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Educated patients and families on health care needs, conditions, and options.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Developed and updated individualized care plans based on patient needs.
- Managed Foley catheters, PEG tubes, NG tubes, tracheostomies, chest tubes, colostomies, urostomies, nephrostomies, and different types of drains.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
Clinical Associate
West Virginia University Medicine (SICU)
Morgantown, WV
04.2021 - 05.2022
- Kept facility stocked with necessary supplies, equipment and instruments.
- Assessed vitals and reported changes to the nursing staff.
- Aided in clinical care and maintained patient well-being across several areas and locations.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Assisted patients with daily activities such as bathing, dressing, and grooming.
- Turned and repositioned bedridden patients to prevent bedsores.
Medical Assistant
Mon Health Wedgewood Primary Care
Morgantown, WV
10.2015 - 05.2022
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Changed dressings on wounds to prevent infection and check for healing.
- Provided assistance to medical staff in performing minor surgical procedures.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Administrative Assistant
Wedgewood Family Practice
Morgantown, WV
06.2015 - 10.2015
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Checked patients in and out for appointments and collected co-payments.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Took messages from patients and promptly relayed to appropriate staff.
Education
Associate of Science - Nursing
Fairmont State University
Fairmont, WV04-2022
Medical Assistant Certification -
Monongalia Technical Education Center
Morgantown, WV05-2015
High School Diploma -
Morgantown High School
Morgantown, WV05-2014
Skills
- Nursing leadership
- Patient care
- Patient advocacy
- Compliance monitoring
- Active listening and therapeutic communication
- Problem solving
Certification
- Basic Life Support (BLS) Certified
- Advanced Cardiovascular Life Support (ACLS) Certified
- Management of Aggressive Behavior (MOAB) Certified
- NIHSS
Miscellaneous / Memberships
- West Virginia Organization for Nursing Leadership member (2024 - present)
- Mon Health Medical Center Shared Governance member (2023 - present)
- Mon Health Medical Center Clinical Nurse Coordinator Education Series (completed 2024)
Timeline
Clinical Nurse Coordinator
Mon Health Medical Center
10.2023 - Current
Registered Nurse
Mon Health Medical Center
06.2022 - Current
Clinical Associate
West Virginia University Medicine (SICU)
04.2021 - 05.2022
Medical Assistant
Mon Health Wedgewood Primary Care
10.2015 - 05.2022
Administrative Assistant
Wedgewood Family Practice
06.2015 - 10.2015
Associate of Science - Nursing
Fairmont State University
Medical Assistant Certification -
Monongalia Technical Education Center
High School Diploma -
Morgantown High School