Nicollette Blevins
Oneida ,TN
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Reliable and friendly team player with outgoing positive demeanor. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
Oneida Special School District
Oneida, TN
12.2024 - Current
- Adapted instructional materials to meet diverse student needs and learning styles.
- Managed classroom behavior effectively, fostering a positive learning environment.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Sales Associate
Grit & Grace Boutique
Oneida, TN
10.2023 - 05.2024
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in visual merchandising, creating appealing displays that increased foot traffic.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Member Experience Consultant
Y12 Federal Credit Union
Clinton, TN
06.2022 - 10.2023
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Open new accounts & certificates.
Teller
United Cumberland Bank
Oneida, TN
12.2016 - 05.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Cashier
Walmart
Oneida, TN
04.2013 - 06.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
Education
High School Diploma - undefined
Oneida High School
Oneida, TN05.2011
Skills
- Quality Assurance
- Timeline Development
- Assessments
- Continuous Improvement
References
- Judy Ridenour- (423)-907-4712
- Brittany Bunch- (423)-223-1504
- Heather Duncan- (423)-215-2061
- Billie Howard- (865)-567-4387
Timeline
Substitute Teacher
Oneida Special School District
12.2024 - Current
Sales Associate
Grit & Grace Boutique
10.2023 - 05.2024
Member Experience Consultant
Y12 Federal Credit Union
06.2022 - 10.2023
Teller
United Cumberland Bank
12.2016 - 05.2022
Cashier
Walmart
04.2013 - 06.2015
High School Diploma - undefined
Oneida High School