Nicollette Trybus
Delray Beach
Summary
Dynamic Medical Administrative Specialist with extensive experience at Doctors Studio, excelling in patient relations and treatment planning. Proven ability to enhance office efficiency and ensure HIPAA compliance. Skilled in EHR management and conflict resolution, dedicated to delivering exceptional patient care and fostering collaborative healthcare environments. Efficient Medical Administrator known for high productivity and ability to complete tasks swiftly. Possess specialized skills in patient data management, regulatory compliance, and healthcare operations improvement. Excel in communication, problem-solving, and teamwork, ensuring smooth administrative processes in fast-paced medical environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Administrative Assistant
Delray Beach Laser Periodontics & Implants
Delray Beach
02.2025 - 08.2025
- Managed patient scheduling and coordinated appointments for periodontic services.
- Maintained electronic health records and ensured accurate patient documentation.
- Assisted in preparing treatment plans and explaining procedures to patients.
- Collaborated with dental staff to enhance patient care and office efficiency.
- Collaborated with other healthcare professionals regarding coordination of care for patients.
- Performed basic clerical tasks such as typing up reports or letters, filing paperwork and organizing charts.
Mammography Coordinator
RAYUS Radiology
Boynton Beach
09.2023 - 01.2025
- Follow and stay updated on MQSA guidelines and requirements.
- Work with Mammography Radiologists and ensure all needs are being taken care of.
- Speak to different hospitals and facilities on a daily basis to obtain patients prior imaging and reports.
- Report biopsy results and ensure data is accurate and updated in MRS.
- Oversee 9 centers Mammography department
Front Office Coordinator
Dr. David Lubetkin-Boca Midwifery
Boca Raton
01.2023 - 08.2023
- Greeting and engaging with patients, proving procedure information, data entering new and existing patient demographics/insurance into EHR system, answering high-volume incoming calls, scheduling appointments.
- Collaborate with all physicians to help maintain daily schedule, schedule procedures, and follow-ups
- Answer any queries from doctors, nurses, and patients
- Liaise with medical staff to identify efficiencies in the facility's daily operations
- Maintain Insurance Authorizations for in-office procedures
Medical Administrative Specialist
Doctors Studio
Boca Raton
11.2020 - 10.2022
- Creating and providing a concierge experience for potential new patients and existing patients, providing information on our membership-based practice, constructing treatment plans with physicians and consulting with potential members.
- Monitor budgets and prepare monthly reports to ensure goals are being met
- Answer patient inquiries and ensure quality customer service
- Tracking and ordering of medical & office supplies
- Work directly with the CEO/COO
- Assist with onboarding new employees and HR assistance
Medical Office Assistant
Dr. Peter Merkle
Pompano Beach
01.2020 - 11.2020
- Greeting and engaging with patients, data entering new and existing patient demographics/insurance into EHR system, answering incoming calls, scheduling appointments.
- Handling Workmans Compensation cases and working directly with Case Managers and Insurance companies
- Answer queries from doctors, nurses, and patients
- Obtaining authorizations for surgeries, medical procedures, and office visits
- Surgical Coordinating with affiliated hospitals and surgery centers
Medical Front Office Assistant
Florida Spine Associates
Boca Raton
11.2018 - 01.2020
- Greeting and checking in a high-volume of patients to several different practitioners within the office, uploading and documenting prior medical records and images into EHR systems, assuring all previous medical records are in charts.
- Update patient health records, including admissions and insurance data
- Schedule proper appointments for patients
- Open & Close Daily Journal and post copayments & balances to accounts
- Collect outstanding balances on accounts
Medical Administrator
Advanced Medica
06.2016 - 10.2018
- Greeting patients and potential patients, providing information on different aesthetic treatments, therapies, and modalities, preparing treatment plans & charts, obtaining social media & marketing promotions.
- Monitor budgets and prepare reports
- Schedule and coordinate appointments
- Manage receivable & payable accounts and maintain financial records
- Track and order all office & medical supplies from vendors
- Create work schedules for staff members
- Create lab requisitions and prep lab bags for pick-up
- Meet with vendor and sales representatives to collaborate marketing strategies, review upcoming deals, and create valuable relationships
Education
Bachelor of Psychology - Psychology
Florida Atlantic University
Boca Raton, FL01.2017
High School Diploma -
Monarch High School
Coconut Creek, FL, US01.2013
Skills
- Conflict management
- Team leadership
- Eaglesoft
- Dental office experience
- Leadership
- Medical Office Management
- EHR Experienced
- Medical Terminology
- Appointment Scheduling
- CPT & ICD-10 Billing/Coding
- Pre-Authorizations & Referral Coordination
- Insurance Verification
- Patient Relation Experience
- Data Entry
- HIPAA Compliant
- Medical Office Administrator & Specialist
- Healthcare management
- Treatment planning
- Medical terminology
- Electronic health records
Certification
CPR Certification
References
References available upon request.
Timeline
Dental Administrative Assistant
Delray Beach Laser Periodontics & Implants
02.2025 - 08.2025
Mammography Coordinator
RAYUS Radiology
09.2023 - 01.2025
Front Office Coordinator
Dr. David Lubetkin-Boca Midwifery
01.2023 - 08.2023
Medical Administrative Specialist
Doctors Studio
11.2020 - 10.2022
Medical Office Assistant
Dr. Peter Merkle
01.2020 - 11.2020
Medical Front Office Assistant
Florida Spine Associates
11.2018 - 01.2020
Medical Administrator
Advanced Medica
06.2016 - 10.2018
Bachelor of Psychology - Psychology
Florida Atlantic University
High School Diploma -
Monarch High School
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