Nicoya Belcher
Meriden
Summary
Dedicated professional with experience at the United States Post Office, excelling in safe driving and customer service. Proven ability to enhance operational efficiency and foster teamwork while maintaining accountability. Skilled in utilizing handheld devices for tracking and logistics, ensuring timely deliveries and client satisfaction. Committed to promoting independence and dignity in care settings.
Overview
18
18
years of professional experience
Work History
City Letter Carrier
United States Post Office
Newington, CT
04.2017 - Current
- Delivered mail efficiently to assigned routes, ensuring timely service and customer satisfaction.
- Maintained accurate records of deliveries and pickups using postal tracking systems.
- Managed daily route logistics to optimize delivery times and reduce operational costs.
- Trained new employees on efficient mail sorting and delivery processes, fostering a collaborative team environment.
- Implemented best practices for safety compliance while navigating diverse neighborhoods and weather conditions.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Direct Support Professional
Arc of Meriden/Wallingford
Meriden, CT
04.2009 - 11.2016
- Supported individuals with disabilities in daily living activities, promoting independence and dignity.
- Assisted in developing personalized care plans to meet unique needs of clients.
- Coordinated recreational and social activities, enhancing community engagement for participants.
- Monitored client progress and reported changes to healthcare professionals as needed.
- Collaborated with families to ensure continuity of care and effective communication regarding client needs.
- Implemented behavior management strategies, improving overall client interactions and outcomes.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
Home Health Aide
CareCO Shoreline
Waterford, CT
01.2008 - 03.2009
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored clients' health status, documenting changes and reporting to healthcare professionals.
- Developed personalized care plans in collaboration with healthcare teams to address individual needs.
- Helped patients maintain personal hygiene through bathing, grooming
Education
High School Diploma -
Naugatuck
Naugatuck, CTAssociate of Applied Science - Business Management
Lincoln College of New England
Southington, CTSkills
- Safe driving
- Memory recall
- Handheld device operation
- Punctuality
- Hand-eye coordination
- Safety awareness
- Accountability
Languages
English
Full Professional
Timeline
City Letter Carrier
United States Post Office
04.2017 - Current
Direct Support Professional
Arc of Meriden/Wallingford
04.2009 - 11.2016
Home Health Aide
CareCO Shoreline
01.2008 - 03.2009
High School Diploma -
Naugatuck
Associate of Applied Science - Business Management
Lincoln College of New England