Nicustrato Perez
Accessory Shop Technician
Cudahy,WI
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
SkyWest Airlines
10.2006 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Automotive Technician
Mike Hale Acura
07.2004 - 10.2006
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Automotive Shop Foreman/Auctioneer
Wyckoff Auto Repair
07.1996 - 07.2004
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Directed daily operations of team of [Number] technicians and shop professionals.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
- Managed materials inside shop and at job locations.
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
- Supervised all aspects of project completion from initial planning stages through final execution, meeting or exceeding client expectations consistently.
Liaison Officer
RRA Law Firm
12.1990 - 10.1994
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Provided guidance to new employees during onboarding process, expediting their integration into the organization.
- Established effective communication channels by collaborating with various departments and stakeholders.
- Delivered comprehensive reports summarizing project progress, challenges faced, and potential solutions in a timely manner .
- Managed conflict resolution, ensuring positive outcomes for all parties involved in disputes or disagreements.
- Coordinated efforts between teams to achieve project objectives within tight deadlines.
- Organized successful events by coordinating logistics, managing budgets, and overseeing promotional activities.
- Facilitated negotiations between internal departments and external partners to reach mutually beneficial agreements.
Education
Associate of Applied Science - Aviation Maintenance
Salt Lake Community College
Salt Lake City, UT09.2012
High School Diploma -
Weber State University
Ogden, UT04.2006
Associate of Applied Science - Automotive Technology
Bronx Community College
Bronx, NY07.2004
No Degree - Respiratory Therapy
Emilio Aguinaldo College
Manila, Philippines08.1989
Certification
Non Destructive Testing Certificate
Eddy Current Inspections
Dye Penetrant Inspection
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Supervisor of Operations
SkyWest Airlines
10.2006 - Current
Automotive Technician
Mike Hale Acura
07.2004 - 10.2006
Automotive Shop Foreman/Auctioneer
Wyckoff Auto Repair
07.1996 - 07.2004
Liaison Officer
RRA Law Firm
12.1990 - 10.1994
Associate of Applied Science - Aviation Maintenance
Salt Lake Community College
High School Diploma -
Weber State University
Associate of Applied Science - Automotive Technology
Bronx Community College
No Degree - Respiratory Therapy
Emilio Aguinaldo College
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