Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Drywall/Finish project management related position. Ready to help team achieve company goals. Detail-oriented team player. Ability to handle multiple projects simultaneously with a clean degree of accuracy.
Hi, I’m
Ulises Suarez
4839 Stephanie Kay Dr. N 205,OH
Summary
Overview
8
years of professional experience
Work History
Imperial Drywall
Supervisor of Operations
06.2020 - Current
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Interceded between employees during arguments and diffused tense situations.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow 1% a day.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Dutton Drywall
Drywall Technician
07.2017 - 12.2019
Job overview
- Applied sealing compound over cracks, holes, and nail heads using trowels, broad-knives or spatulas.
- Inspected surfaces to evaluate quality and applied extra attention to fill in holes and rectify errors.
- Finished and trimmed drywall with professional-level quality.
- Promoted use of proper PPE and safety equipment to safeguard teams and equipment.
Stripes Convenience Store
Cook
07.2015 - 05.2017
Job overview
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Monitored food quality and presentation to maintain high standards.
Education
Google
Certificate from Project Management
University Overview
Robert Vela Highschool801 E Canton Rd, Edinburg, TX 78539
High School Diploma
05.2017
University Overview
Skills
- Operation Monitoring
- Productivity Improvement
- Assignment Delegation
- Budget Development and Management
- Team Work
- Clean Performance
- Effective Communication
- Open Mind/ Mindfulness
- Kai-Zen Philosophy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor of Operations
Imperial Drywall
06.2020 - Current
Drywall Technician
Dutton Drywall
07.2017 - 12.2019
Cook
Stripes Convenience Store
07.2015 - 05.2017
Google
Certificate from Project Management
Robert Vela Highschool
High School Diploma
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