Nidhi Yadalam
Boston,MA
Overview
2
2
years of professional experience
Work History
Claims Adjuster
Plymouth Rock Assurance
09.2023 - Current
- Examined claims forms, auto policy and other records to determine insurance coverage and liability.
- Documented all investigation activity and presented reports to management.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Improved claim resolution times by efficiently managing a caseload of 20+ claims per month.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Explained auto-policy to customers in an easy way to understand.
Research Intern
MA LGBTQ+ Chamber of Commerce
10.2022 - 03.2023
- Collected, organized and corrected research data in order to create representative graphs and presentations that highlighted findings
- Conducted research on variety of topics related to project
- Organized and formatted information for easy continued access for further project.
- Collaborated with team members for successful completion of research projects on time.
- Analyzed and organized data for future use and reference.
Management Intern
Enterprise Rent-A-Car
09.2022 - 12.2022
- Provided each customer with exception service by listening to their concerns, answering questions and providing solutions to complaints
- Actively participated in all sectors of workplace such as driving, customer service, and sales.
Collegiate Intern
Holocron Technologies
07.2022 - 09.2022
- Wrote reports on daily world news and conflict weekly
- Tracked current world events and their international impact.
- Conducted research and wrote reports on daily world news and conflict in easy to understand format
Governance Intern
Our National Conversation
07.2022 - 09.2022
- Wrote policy reports on United States and International policy
- Wrote reports presenting non partisan solutions for United States' most pressing issues.
Policy Research Intern
Centre for Policy Research and Analysis
01.2022 - 03.2022
- Analyzed and wrote reports on international policy and its effects on state security
- Identified interesting research topics and devised well-coordinated studies
- Used data-driven approach to analyze policy and review selected operations, programs, and practices in order to identify areas of concern.
Education
Master of Arts - International Relations -
University of Massachusetts, Boston
Boston, USA05.2024
Bachelor of Arts - Political Science -
University of Massachusetts, Boston
Boston, USA05.2023
References
- Jo Trigilio, jotrig55@gmail.com
- Reina Ysaguirre Boersma, Reina.ysaguirreboersma@malgbtcc.org
Timeline
Claims Adjuster
Plymouth Rock Assurance
09.2023 - Current
Research Intern
MA LGBTQ+ Chamber of Commerce
10.2022 - 03.2023
Management Intern
Enterprise Rent-A-Car
09.2022 - 12.2022
Collegiate Intern
Holocron Technologies
07.2022 - 09.2022
Governance Intern
Our National Conversation
07.2022 - 09.2022
Policy Research Intern
Centre for Policy Research and Analysis
01.2022 - 03.2022
Master of Arts - International Relations -
University of Massachusetts, Boston
Bachelor of Arts - Political Science -
University of Massachusetts, Boston