Nidia Broussard
New Braunfels,TX
Summary
Proficient esthetician with a focus on client education and anti-aging treatments. Known for strong communication skills and meticulous attention to detail, ready to enhance client satisfaction and drive service excellence.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Licensed Esthetician
Sanctuary Spa
02.2026 - Current
- Provided personalized skincare consultations to assess client needs and recommend appropriate treatments.
- Performed facials, waxing, and body treatments using advanced esthetic techniques and products.
- Maintained cleanliness and organization of treatment rooms in compliance with health and safety standards.
- Educated clients on skincare routines and post-treatment care to enhance results and client satisfaction.
Customer Service Representative
Apex Services Group LLC
03.2023 - 01.2026
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Maintained accurate records of customer interactions using CRM software to enhance service quality.
- Collaborated with team members to streamline processes, improving response times for customer requests.
- Trained new staff on customer service protocols, ensuring adherence to company standards and policies.
Education
Tecnico En Cosmetologia Y Estetica Integral - Cosmetology And Esthetics
Colegiatura Colombiana De Cosmetologia Y Cosmiatria
Medellin, COSkills
- Strong communication skills
- Appointment scheduling
- Anti-aging treatments
- Microdermabrasion expertise
- Massage Therapy
- Wax treatment
Certification
Texas Esthetician License
Timeline
Licensed Esthetician
Sanctuary Spa
02.2026 - Current
Customer Service Representative
Apex Services Group LLC
03.2023 - 01.2026
Tecnico En Cosmetologia Y Estetica Integral - Cosmetology And Esthetics
Colegiatura Colombiana De Cosmetologia Y Cosmiatria